Enterprise Rent-A-Car

joseph perez

I have been an Enterprise users for many years in business. I was so pleased with the service that I use it for personal business also. They are easy to work with and nearby. I like the option that they can pick you up. It helps in a pinch.

Richard Crane

If I could give a Zero star rating I would. This location has unprofessional and disrespectful employees and manager. Go to the Riverside Prkwy location. That location is professional and respectful.

G Oakley

This may seem like a small location but they are always ready to get you in a car. The staff is great, ready to help out. I have used this office multiple times in the past years, always treated with respect. Reserve online, pickup, sign and go. Drop offs are easier than that. Cars are clean and in great condition. I'm always happy I used Enterprise.

Klitius Smooth

I was already in a rental and needed to change out my debit card for a credit card. Went inside the branch, at max, it was only me and another guy at the desk. The lady behind the counter wore glasses and had braids. I walked up to her and handed her my credit to add to the charge for my rental. Then another young lady came from the back and confirmed, I spoke to her. As we confirm, what I was there for. She asked me, what was the last 4 digits of my card to pull up my file. I gave it to her, she proceed to say my credit card was declined. I was confused, so I called my credit company to see what was going on. In the middle of my call, she tells me it went through. I said okay thank mam for your help, but I don't see a charge on my credit card. She goes oh my fault I charged your debit. Side note, not only did I tell her what I was there for, her coworker told her and she still double-charged the wrong card. She apologize, which was okay because everyone makes mistakes. She then basically takes it back and blames being distracted, like there was a line or she was dealing with one or more customers. NO ACCOUNTABILITY, she then proceeds to tell another false lie and stated the funds will return in 48 hours at max. She will make sure the enterprise contacts me. That was a lie, no contact, and no money posted in my account. She never called, I called to talk to a whole different person which tells me 3 to 5 business days. Which leads to one of the worst fraud departments at a bank Woodforest bank. To make the executive decision to close down the card, because of suspicious activity. Not contact. the customer voluntary close. Now I'm out of town, with no reliable bank, and not a bright customer service help to rent. I would never rent a car ever from enterprise Lawrenceville if they have people lying after they make not one mistake, but 2 mistakes. That is playing with someone's money. I don't respect places or people that do that. Enterprise never reaches out, they have done anything about the situation. I get handicapped, while out of town because of 2 companies. Thank you