Centerstone

Category: Counselor

Address: 620 Gallatin Pike N, Madison, TN 37115, USA

Phone: +16154604300

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–4PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Stephanie Long Clark

Oct 17, 2022

I was a previous patient and tried to get back in to get on medication ASAP, as my other provider can't for another 2 months. This place was no different. There have to be more providers than just this place and Mental Health Co-op.

Big Kev's World

Aug 26, 2022

I’m a patient here from 2016 to current. Back in day they use to have their stuff together, seeing a med provider wasn’t an issue at all. Now, one is missing in action that I did see, others have left and one only comes one day a week ONE day a week!! How are patients suppose to get their meds in and not be in fear of running low or out. If you do run out it’s like pulling teeth to get the refilled. I use to really love this place and I know pandemic did some damage, but your patients shouldn’t have to wait and wait on an appointment either. Their front desk use to be in order too, now they have ladies who laugh n talk amongst themselves, sometimes you have to get their attention at the window in order to be seen, it’s ridiculous! They don’t have a lot therapist there left either, I use to brag bout how good this place was and now I don’t feel the same anymore, I don’t feel safe about my health n mental well-being any longer. There’s people who need actually help and for them to wait is absurd. People don’t want to hear apologizes, we want results!! They are good people there, just having to wait to October to get a med appointment is not right at all!

James Mckinley

Aug 25, 2022

This place needs to be torn down they are the rudest place I have hade to go to these patients have mental issues and they don’t even seem to wanna help

Gail S

Feb 14, 2022

Please consider another group. Centerstone will take messages and assure you someone will call you back. Then two weeks later when you call again and ask to speak to management, forget it, they will take a message and assure you someone will return your call. See the pattern here? If you need help this isn't the group to provide help.

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Questions & Answers

Why do you say you will call someone back and never do it? My friend has called twice now and no call back. Am really afarid for him

Nancy Johnson | Oct 23, 2017
Deborah Allison | Oct 22, 2021

My sister has been waiting for a call back from someone it still hasn't happened yet I called back today and was told that her file has been closed out and they don't have a Doctor who takes Medicare, so I am trying to get in touch with Customer Service. She has to go through the Intake process again and has been going there for years... Wish me luck..

Why do they advertise treatment for anxiety disorder?

Chance Eblen | Oct 23, 2019
Chance Eblen | Oct 23, 2019

I was told by Centerstone staff that they do not treat anxiety. That was why I went to them & my health only worsened.

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Do they accept walk in appointments?

Jennifer Burke-Mustafa | Oct 23, 2019
Alison Adams | Oct 23, 2019

Yes

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