Burgess Hauling

Category: Garbage collection service

Address: 10712 Covington Bypass Rd, Covington, GA 30014, USA

Phone: +17707873182

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Jan Moody

Oct 21, 2022

Burgess Hauling is a decent company to use for your trash pickup i have been satisfied with the trash pickup also they have good customer service 1 problem with them I supplied my own trash can well the guys who pick up the trash broke my lid I reported it to Burgess they never responded then a few weeks ago they broke my lid completely off & took it with them I complained they did bring a trash can but now I'm paying for it I feel like they should have supplied me with a trash free of monthly fees It was their fault they broke mine It just makes me angry to pay for a can that they tore up

Life Uplifting Stories

Oct 3, 2022

This company is very unprofessional and the customer service is even worst,

Stacy White

Sep 21, 2022

The young lady I just spoke with is the most unprofessional, rudest, passive aggressive customer service representative I have EVER spoke with. (Worst than the post office) when I asked her her name, she blaintly told me "I don't have to give it to you because you are going to go to Facebook like everyone else" Wrong, ma'am.. Google... Then I asked to speak to her manager and she told me no. So, I tried to avoid this review, but it is definitely warranted. Please provide better phone representation, as when I make a mistake, I prefer to have someone to assist me that has a friendly understanding and not someone who belittles me for being human.

Mrs Youngness

Sep 16, 2022

Thanks! Donna & Lisa...keep up the great positivity..you'll are doing an excellent customer service, a great listener, very helpful, professional, and patient ...and thanks! for trash pick-up in a timely manner as well. Additional comment today 9-16-2022..thanks! Burgess for sending my trash can in a timely manner. I do appreciate all of you...from the front of the house to the back of the house...keep up that excellent work.

Thanks! Your review is awaiting moderation.

Questions & Answers

Why do I always get a busy signal when I call to pay my bill..... never can get in touch with you all? Is there another number? The website isn't working for me either.

Tiffany Burnett | Oct 22, 2021
raymoun elder | Oct 22, 2021

I have been calling for weeks and can never get in touch with no one

Read More

Is there an after hours number?

Eboni H | Oct 22, 2021
Betty Burgess | Oct 22, 2021

No. But you can leave a message. They do check those everyday

The phone line has had a busy signal for over a week. How else can we reach you please?

Stacy Farah | Oct 22, 2021
Stacy Farah | Oct 22, 2021

Thank you. I am not in town, is there another way to contact them?

Read More

Is there any reason why the guys can not get the can back where it was put or somewhere in the vicinity besides right in front of the mail box. Mail can't get delivered with the can there.

Tammy Neal | Oct 22, 2020
Patric Brothers | Oct 22, 2020

Contact their office and request them to not put your can there

Is there a way to speak with management? I was told my trash wasn't out and there was a supposed picture but my trash was out last night. I'm told they can't come back but the website says double back guarantee

Nakita Bravo | Oct 22, 2020
Sharon Blalock | Oct 22, 2020

Have had same problems with them .and don't send bills anymore just tape if not paid before next pick up wont do. Has changed alot now THAT son runs it.

can i open an account tooday

Jerryursula Flynn | Jul 24, 2022
Larry Clark | Sep 22, 2022

Good

Read More

Is anyone getting service?

Khari Douglas | Mar 26, 2022
Carolyn Holland | Mar 26, 2022

Yes I've had Burgess Hauling for several years. My service has never stopped.

What is thanksgiving schedule 2019

Barbara Brown | Oct 22, 2020
Matthew Morris | Oct 22, 2020

Thursday pickups on fri, Friday pickups will be split between fri and sat for Friday pickups please put the trash out on Thursday night and if it is not picked up on fri leave it out and it will be picked up on saturday.

What is your age requirements if you are hiring

Justin Law | Oct 23, 2019
Matt Morris | Oct 23, 2019

18, you can come by in person to fill out an application.

What is the Memorial day schedule?

Linda Day | Oct 23, 2019
Matt Morris | Oct 23, 2019

We will be on schedule, but might have delays for Monday pickups. Please check our website at www.burgesshauling.net for more info

I was trying to sign up for online bill pay and it is required to have an access code. I checked my paper bill and there is no access code. How do I get an access code to pay the bill online?

P. S. | Oct 23, 2019
Matthew Morris | Oct 23, 2019

please call the office, we can provide this information. it is also provided on your bill.

Will Wednesday pick up be on Thursday New Years week?

Ronald Swann | Oct 23, 2019
Matt Morris | Oct 23, 2019

Yes, the schedule is exactly the same as last week

Does anyone know if Thursday pick-up will change because of the New Year's holiday?

Catt Sterling | Oct 23, 2019
David Flanigan | Oct 23, 2019

Yes it will if your trash is usually picked up on Thursday we will get it Friday

Do you pick up tree limbs

Maricus Nolley | Oct 23, 2019
Tristan Bell (Trip) | Oct 23, 2019

They don't accept wardwaste. Already went through it with them.

What is the Christmas schedule pick up

Tammie Jarrard | Oct 23, 2019
mettalic_dwarf 3 | Oct 23, 2019

Pick up will be before and after Christmas

Read More

I have some carpet that needs to be picked up, will you haul that away? I was told by your drivers that you would, I am asking for clarification.

Orlando Jennings | Oct 23, 2018
Matt Morris | Oct 23, 2018

No they do not pick up carpet.

Why was trash not picked up 07.05.18

k dil | Oct 23, 2018
Kendel Wooddell | Oct 23, 2018

Land filled closed Wednesday so they are behind a day so if Wednesday is your regular pick up they picked you up Thursday .. If your Thursday they are picking you up today and Friday they are picking up saturday

Are you open for trash pickup July 5

Carolyn Quimberly | Oct 23, 2018
G- man | Oct 23, 2018

Yes we are.

why did they not pick up trash saturday 06 16 18?

Leslie Poteet | Oct 23, 2018
Tobie Wooddell | Oct 23, 2018

We have changed the pickup day no longer any Saturday pickups we dod try to reach everyone by phone and notice in the mail call the office monday and we will be glad to tell you your new day

I've tried calling the last two days, and I've only gotten a busy signal. Is the office still open for business?

Ryan Howington | Oct 23, 2018
A Google User | Oct 23, 2018

Yes 8_5

Do y'all pick up furniture and things like that?

Kyle Brown | Oct 23, 2018
Tobie Wooddell | Oct 23, 2018

So sorry we do not

Read More

Does your company offer once a week trash disposal ? Is there a weekly fee or monthly fee? Do you provide the trash container?

JoAn Ellis | Oct 23, 2018
JoAn Ellis | Oct 23, 2018

If i sign up today is there a down payment?

Read More

How do i get a copy of my bill

Delores Dyer | Oct 23, 2018
Tobie Wooddell | Oct 23, 2018

Come by the office and we will print one for you

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places