Center Star Veterinary Services

K C

They are all so friendly and genuinely care about animals.

Maria S

They should call this the "Zero Information Clinic". I'm disappointed with Center Star Vet. Last week, we had our two 6 month old cats spayed there. We chose this clinic because of the glowing reviews and the fact that they are the cheapest spay clinic around. They gave us literally no information. I did my due diligence beforehand, but I still had questions. First, the website says they do a physical exam before attempting spay surgery. They never mentioned what this exam would entail, nor did we hear about the results of it. They said they would have called us if anything went wrong (I should hope so). Only one of my cats got weighed. They said we could call to check on the cats that afternoon. When I did, I asked how they were doing, and they went to check on our cats. The answer to how they were doing was "good. They're doing good." I was expecting, "they did well during the surgery. They're resting. We just gave them some water. They're crying a little but we're doing our best to make them comfortable." But that was the only answer we got. I'm happy they were doing well. When we came to pick them up the next day, I asked if there was anything we should know. "Just don't bathe them," they said, and to bring the cats back in 7 - 10 days to remove their stitches. They did not offer any pain management for my girls. This was one of the questions I forgot to ask, so I called them a little while later and asked for some. After a little bit of phone tag, the clinic agreed to send a prescription for my cats. However, it never came. My girls came home on Friday, so they were not able to get the medicine over the weekend as the clinic closed and never sent the prescription to the pharmacy, and by Monday my cats were feeling fine. I left a message asking what happened to the prescription and they never called me back. There were no post-operative recovery instructions, though I had read online all the things to do. If you cannot manage to explain what to look out for, then at least provide an information printout. People ought to be informed what to do if their cat won't stop licking their incision, and where to find e-collars or recovery suits if the licking becomes a problem. If the clinic doesn't have time to talk to their patients about post-operative care, this information could easily be made into a printout or email. Patients should be offered pain management. They should also know to make certain that clay litter does not enter the incision, and to keep their cats from jumping, running and playing hard after surgery. None of this information was provided, I just happen to be well informed. The most important thing is that my cats got spayed, and they seem to be recovering well, so at least the clinic doctors/surgeons must have it together. Doesn't the clinic know they could be sued if someone more ignorant comes in and makes these mistakes, and their cat ends up with an infection or opened incision due to zero information?

Shanna Vandiver

Best care and even though they stay busy you feel like your pet is the most important to them!! Thanks to all the staff

Rebecca Castañeda

Great first visit. Didn't have a long wait time and the staff were very friendly.