Residence Inn by Marriott Phoenix Gilbert

Waylon Reinhard

Besides it being under renovation, the suite we got for a sweet price was quaint although commented not very modern, but come on a stove, full sized fridge and the regular hotel amenities. Super nice staff! One thing that would have been nice to have is a safe in the room.

Karli Stowe

Booked a room with an oven and a king sized bed. Both were in the description of the room as well as the photos. Room had neither. When asked the front desk why they just said the pictures were incorrect. Did nothing to fix it and the food we bought to eat there went in the trash. The best was also a queen size when I booked a king. And again did nothing made a dumb face and basically said too bad. The hotle itself was super hot the ac was horrible. When checking out couldn't find a single employee and still don't know if I even checked out. Never going back. There are so many hotels in this area that are so much better. Avoid this one at all cost

Verified Hotel Guest

Negative: I got charged $10.00 when I went to ask for toilet paper and clean towels. I thought a hotel should provide these. I needed new towels for all our 3 nights but I was scared to ask for more with the fear about not knowing what I was going to get charged

Adrian Nagle

I've been traveling for business more often to Phoenix area and am looking for a comfortable hotel. This Residence Inn feels more modern/recent and is very clean. Staff was attentive to towel requests. Two dishwasher detergents were provided the first night (I think it was this hotel) allowing me to keep my new habit of washing all the dishes my first night in the room and the extra to wash my dishes the next day before I leave. Only one bar soap is provided which I quickly went through between shower and vanity sink. Refrigerator and microwave were new and functional. There is only a counter range. Doesn't Residence Inn provide oven? I plan to pay more attention to ovens on future visits after considering starting to purchase Costco prepared meals for my business trips. Hot breakfast was served. Simple eggs and a hot protein were provided. This and another hotel were not serving topping (like grated cheese) for eggs. I don't recall there many as many of the usual choices, nor available waffle machines. I am considering this hotel for future longer stays. The Union Grill and Tap just outside the south entrance is a convenient restaurant with good meal options. UPDATE: When available, this is my go to hotel for my business trips to this area. I come and go all hours of the day and I see staff cleaning spills (and pet urine - ugh) quickly. I see staff keeping the facilities clean, including small nook and crannies. Kudos to staff for keeping up cleanliness and maintenance. Breakfast still does not include toppings (grated cheese) for scrambled eggs. They offered twice this week a hot biscuit with egg and sausage for variety. Still overall good hotel and my preferred Residence Inn stay (for location, commute and quality).