DoubleTree by Hilton Hotel Billings

Category: Hotel in Billings, Montana

Address: 27 N 27th St, Billings, MT 59101, USA

Phone: +14062527400

Reviews

Shaun Smith

May 5, 2022

Hotel is a little old and dated, definitely needs some upgrades to their rooms. The common areas of the hotel are nice and they have a bar downstairs which is nice. The staff was very friendly. The parking situation is not good. Very tiny free parking in front if you are lucky enough to get a spot, otherwise you have to pay to park in the garage next door, which does not offer in and out privileges and also does not accept American Express. For $200 a night I expect better. Would have been 3 stars if not for friendly staff.

Tracy Sauer

Mar 29, 2022

We stayed in the honeymoon suite on our wedding night on March 5th. The staff was friendly, welcoming, and courteous. The check-in process was great. Parking as mentioned in other reviews isn't ideal, but we made it work. The room was clean and tidy, however, for a honeymoon suite we anticipated more special touches such as a cheap bottle of wine, chocolates, etc. Overall not an issue though. We noticed one robe in the closet and thought it was odd there wasn't two so made our way to the front desk. They gladly corrected the issue and we went on to enjoy a drink at The Petroleum Club. (Had the best Lemon Drop ever!!!) In the morning we were going to order room service, but there was no menu in the room. The restaurant gladly brought us one. We ordered and received our breakfast very quickly but an item was missing. Again, we were happy to go with the flow. In the shower there was a wet washcloth. Not sure if it was from a previous guest or the shower leaked on the ledge. Overall a nice experience and we enjoyed ourselves, but felt the special touches were missing.

Ivan Nelson

Mar 6, 2022

It's a nice place to stay. The staff are friendly and pretty great about getting you what you need. The place is pretty clean too. You'll always see someone cleaning something up pretty thorough. The bar is decent and cozy with a decent selection on the wall and on tap and with a billiard table inside to the back. The room I had was very clean, almost like someone shampooed the floors and changed out the sheets completely, which was pretty nice since a bit of them I've been to this year have been subpar on that. The bed wasn't anything to write home about, but it was decent. The reason I like this location is because it's downtown. Walking distance to a lot of shops and restaurants that are pretty good. Last time I stayed here was when it was the Crown, so there have been some pretty good improvements.

Nicole Ryan

Feb 10, 2022

Front desk staff and rooms were great. Convenient location downtown and not far from airport. Lounge and restaurant on site. Lounge food was good but service was off. Would be helpful if staff was familiar with what beverages they have and how to work tvs. Restaurant food is not worth the money. Walk to nearby restaurants for a better dining experience.

Thanks! Your review is awaiting moderation.

Questions & Answers

does Double Tree have complimentary Breakfasts?

Sharon Stern | Dec 22, 2019
David Dobbins | Dec 23, 2019

No comp breakfasts. I go to Bernie's or Stella's Kitchen for breakfast.

Read More

Do you have a pool and sauna

Fabian Gong | Dec 22, 2019
David Dobbins | Dec 23, 2019

No pool. Google description recently said they had a pool, but no pool.

Read More

What time is check in

Bartender Mel | Dec 22, 2018
Michael Stringfellow | Dec 23, 2018

3pm

Read More

May there be a hair dryer in the room? I really do not want to pack one. Thank You

Cindy Totten | Dec 22, 2018
Kirsten Martel | Dec 23, 2018

Yes there are

Read More

Is there a pool?

Teresa Livermore | Dec 22, 2017
Vincent A. Gladue | Dec 23, 2017

No pool..

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places