Address: 1930 S Cherokee St, Denver, CO 80223, USA
Phone: +13037771234
Sunday: Closed
Monday: 7:30AM–4PM
Tuesday: 7:30AM–4PM
Wednesday: 7:30AM–4PM
Thursday: 7:30AM–4PM
Friday: 7:30AM–4PM
Saturday: Closed
Oscar Swansfeger
Best HVAC company I ever worked with
James Dorrough
This miserable outfit is the worst company I’ve ever dealt with. They sold us and installed a Mitsubishi multi-splt HVAC for our Master area. Their installation was faulty and during their second attempt at service they injected a refrigerant sealant which not only was unsuccessful in making the unit operable but rendered the unit completely unserviceable and voided the manufacturer’s warranty. Pasterkamp’s response to our dilemma was as inattentive, incompetent and irresponsible as their installation and service has always been. They have a complete disconnect from competent installation and a very casual and careless concern with whether their services have left their customer with even a functioning product. They simply don’t care or don’t have the capability to perform professionally. After waiting for two weeks with no follow-up I followed Mitsubishi’s recommendation and contacted another dealer who confirmed the mess Pasterkamp left us with. The difference between the new company and Pasterkamp was shocking. After Controlling Systems conferred with Mitsubishi we purchased a new unit from them. This experience left us with a $6,600.00 contribution to the land fill – thanks to Pasterkamp. I’ve made demand on Pasterkamp for reimbursement. To date their response is they are sure sorry but I created the problem they didn’t. They excel in wormy avoidance of the responsibilities to the consumer necessary to conduct a first rate, reputable business. Details and documentation of this mess can be found on the complaint I filed with the BBB against Pasterkamp.
Chris Morton
Pasterkamp provided a competitive quote and did an excellent installation. Ken and Doug arrived on time and put down protection in the main floor hallway and basement stairs for the removal of our existing furnace and installation of our new furnace. I highly recommend them!
SOL Design, Inc.
Outrageous service rates. Take forever to call back and then they offer a loooong wait for service. Always sound annoyed.
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Yes warranties are offered on labor and parts and vary from 30 days to multiple years. It is a cost/benefit that can be like insurance. Do you want to pay for something you may never use? Typically if a part fails it is within 30 days.
Did you think that the part would be free?
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