MinuteClinic

Elsie Yu

Do NOT come here for COVID test! Super unprofessional. It’s a waste of $$ and time. My husband and I will be going back to Hershey even though it is 1/2 hour drive. Here are the reasons - utterly confusing instructions.. the website said check in at the minute clinic. We showed up and were told to wait in the car. 20 min passed our appointments, no call (found another lady at the CVS telling me that she had been wandering around for 1.5 hour and not sure where to go). There were all kind of handwritten notes. One at the door saying do not check in via the computer that was sitting there when the computer was big and right at the center but the little paper sign was not. - improper testing technique and sampling. - infection control concern. For absolutely no good reasons, we were forced to get vitals taken. None of the devices or equipments use were cleaned in between patients. (So gross) - terrible workflow. I spent at least 1/2 hour filling out all info for the three of us when I registered online…. Only to have her take pics of all our info and re-entered them again.

R H

Drove 40 miles and they had cancelled/problem also was they canceled after I was on my way and they used computer not my cell phone/unorganized and worthless operation

J M

Hardly ever staffed. Had two of my scheduled appointments canceled 1 hour before appointment. They never cleared out my vaccine from system after they canceled. Had to wait 30 min at another CVS until they decided when they wanted to clear it so I could get it at another location.

Loren Bowen

Called to see if they had J&J vaccine. Couldn’t get to real person, recording said best way to contact them was to text. I did, got a text back that they had received my text and would answer my question shortly. Finally drove 15 miles to their location only to find out the clinic is closed Mondays. Went back this morning, stood at the counter about 15 minutes, no human being to be seen. Finally someone walked by and asked what I needed. Told him I wanted the J&J, he said you have to go over to the pharmacy on other side of store. Went there and stood for about 10 minutes, finally pharmacists asked what I needed. Was told to go back over to clinic. I went back there and stood for 20 minutes, no one to be found. Left and sure as hell will never go back. Oh and still waiting for text message to answer my question. Costumer service sucks!