Living Spaces

The invitation to take our survey will come in 24 - 48 hours after your delivery or pick up date. Each survey invitation is personalized to our guests. If you did not receive a survey from us after this time, please contact us here: https://www.livingspaces.com/help/contact-us. Survey coupons should appear as soon as the survey has been completed. Please be sure that your email is entered correctly into our system, upon checkout, to ensure that you receive our invite to take our survey. Thank you.

I've got to say that my experience with this store in Scottsdale was incredible.

They are following CDC guidelines at this time ... and doing it pretty good

No, an appointment is not required. However, if you would like to book an appointment, you may do so here: https://www.livingspaces.com/stores/scottsdale

Please contact our Guest Services team at (877) 266-7300 and we'll route your call to the store you'd like to reach.

I think some...

Living Spaces does not accept returns/exchanges on mattresses, box springs, bunky boards, pillows, mattress protectors, comforter sets, and/or other bedding products. You can view our return policy here: https://www.livingspaces.com/company/store-policies#return_policy

Yes, we take away old mattresses at no extra charge. (We do not remove bed frames) When you complete your purchase online, there is a section for "Special Delivery Instructions" on the shipping address page. Just let us know you'd like to have your mattress removed in that section. Please note, stained or soiled mattresses are not eligible.

Unfortunately, no. None of our bed frames come with the mattress, this includes our trundle beds. Mattresses are sold separately. If you are interested in purchasing a mattress and foundation, please visit our Revive Center.

For more information on our available fabric swatches, please visit our Sample Color Swatch Request page: https://www.livingspaces.com/departments/custom-upholstery/color-swatches

Delivery fees will vary by location. To get the delivery charge specific to you, please visit our Delivery Options page: https://www.livingspaces.com/delivery

Depending on your zip code and the availability of items in your order, you will be able to choose the delivery date and time. We offer morning and afternoon delivery windows. Some areas only have a single delivery time window to choose from per day. To see the delivery options for your specific zip code, please visit our Delivery Options page: https://www.livingspaces.com/delivery

Yes, when our delivery personnel arrive they will deliver items into your home and assemble everything for you. However, they do not touch existing furniture and are unable to assist in the moving around of furniture already in an individual’s home.

Living Spaces Furniture (LSF) accepts returns within seven (7) days of your receipt of an item, excluding bedding products. You will be charged a 10% restocking fee on all regular stock furniture returns. Returns on Special Order items are limited to transit damage or manufacturer defect only. Special Order returns due to customer preference, no-fits or any other reason are not accepted. LSF does not accept returns on mattresses, box springs, pillows, comforter sets, or other bedding products. LSF does not charge a restock fee on accessories such as area rugs, lamps, wall art, silk trees, florals, and table and ledge accessories. LSF reserves the right to refuse returns or exchanges of items that are not in as-new condition due to damage or misuse by the customer. For more information, please visit our Return Policy page: https://www.livingspaces.com/company/store-policies#return_policy

1. Please contact our Guest Services team to initiate a return at 877-266-7300. 2. You will be given an RMA number which is necessary to process a return. 3. You can return the item to a Living Spaces location or you can ship the item back to Living Spaces at your expense. 4. Please include the RMA # for proper processing when shipping a return to Living Spaces.

Assembly is free if you choose our delivery option. Please note when choosing our pickup option, you will need to assemble your items at home, if assembly is required.

Delivery does not include removal of old furniture. The only exception is removal of old mattresses. We will remove your old mattress or foundation with the purchase of a new mattress or foundation if you notify us at the time of purchase in-store or at checkout online.

Unfortunately, that isn't currently an option. The only items that are eligible for removal are mattresses and foundations. These items can be removed with the purchase of a mattress or foundation.

Store pick up hours are between 12pm-9pm, Monday - Sunday.

If an item is in stock and you wish to purchase today at a store location or online you will need to do a pick up on the following day. We do not sell our display pieces from our showrooms. It takes at least one (1) day for us to process and transfer items to each store. You can, however, select same day pick up at our distribution centers located in Rialto, Phoenix, and Fremont if the items are in stock.

You can track your order on the Track Delivery page: https://www.livingspaces.com/track-delivery Please note, this tracking system will only be available on the day your order is being delivered.

To contact a specific store location you will need to contact our Guest Services team at (877) 266-7300 and one of our representatives will direct your call to the specific location you are trying to reach.

No, this store does not have an outlet center.

Yes, this store location has a supervised fun room for kids to play in while you shop around. The hours are 10am-9pm, Monday to Friday and 9am-9pm, Saturday to Sunday.

Service animals are allowed. We do not allow large pets on leashes. However, small animals are welcome and must be carried by the owner at all times and not allowed on the furniture displays.

Yes, we have both regular wheelchairs and power electric wheelchairs available.

Yes, gift cards are available for purchase in store only.

Yes, we have interior designers available to help you at our store locations. There is no extra charge for this service.

Yes, fabric swatches are available in store to view. If you would like fabric swatches sent to your home, please visit our Sample Color Swatch Request page: https://www.livingspaces.com/departments/custom-upholstery/color-swatches

Yes, fabric swatches are available to order online at no extra cost. For more information, please visit our Sample Color Swatch Request page: https://www.livingspaces.com/departments/custom-upholstery/color-swatches