Address: 4441 Osuna Rd NE, Albuquerque, NM 87109, USA
Phone: +15053447744
Marcelina Romero
Everything started off great then the next day an employee was knocking at the door insisting she come in the room and look around! She said it was mandatory, this is normal! I've never in my life heard of this sort of thing happening. There wasn't any complaints on my room whatsoever. but she said if we didn't let her in we had to check out without a refund and no deposit! We weren't in any position to do that So of course we let her in. She looked around as if she was going to find something wrong but she didn't and she left. My husband and I were in shock but what could we do?.. Then the morning of check out in loading up my van and while I'm in my van with it started a tow truck comes from behind and connects on to my van but almost throws me into the building! The tow truck driver tells my husband and I he wants $100 if we want him to disconnect from our vehicle! We didn't have any money we begged this man and he was so awful of a human being I couldn't believe it! We gave our deposit to him and we needed that money more than ever. The stay ended up being a nightmare I'd never stay again and anyone planning to stay beware beware beware! Look around you'll find a better place don't waste your money or time!
Miranda Morg
I have stayed in this hotel a few times or studio and every time it's below average. They always up the price at the front desk. We made reservations for two weeks and could only afford to pay weekly. This is the worst part besides that - we get into our dirty hotel room beds need to be replaced the curtains have burned holes in them so we have to cover the window with a towel of our own, getting supplies here is some what easier but since I've been here before I don't bother asking for anything from this place. It gets even worse - I just want a hot shower and luckily the water in the place turns on but the water heater doesn't supply ANY hot water not even a little and not even in the sinks. I had to microwave water and boil it to get a warm bath for a week. Studio 6 amenities are distasteful for the amount of cash you just give away here. I've wondered what we even pay for and they said bills - you get practically nothing in this place and these housekeepers don't clean they just keep all the left behind items from the rooms after people leave. Security never came and checked us out when someone tried opening our door. Just go to Suburban Extended stay where it's 200 more but more than likely comfortable. This place doesn't give back deposits even if you bring your own supplies to clean and clean their rooms for them.
Manuel Lujan
Stayed 2 weeks 5 days in my room was cleaned while I was out some personal belongings of mine were taken along with the pillows horrible stay the deposit given is to pay the staff for doing their job not for damages caused whereas there were no damages caused while I stayed there room was clean and in order prior to me leaving and was refused my deposit returned I would not stay there for any reason drive a little way down the road pay a little more. Disgusting how quests are treated. Do not recommend anyone stay there.
Cody Tyner
One of the best experiences I’ve ever had at a hotel/motel. Most places charge a $100+ deposit and the deposit is only $25 here. We got there around 10pm and the woman who checked us in was really friendly. We made small talk throughout the whole check-in process and she just gave off a warm and welcoming vibe. I was really surprised by how nice the room was for how little it cost. The night before we stayed in the worst room I’ve ever been in and paid around $100 for it and this room only cost $70 and I booked it about 30 minutes before I got there so I’m sure it’s even cheaper if you book it in advance. Most of the smoking rooms I’ve stayed in at other places are always really run down but this room was really clean and it had a stove, microwave, full size refrigerator, and a ton of cabinet space. It also had a dish strainer and ice trays. The bathroom was really nice and clean just like the rest of the room. The carpet was clean and stain free and it had a big closet area with an ironing board and iron. They really put effort into making sure that everything stays looking new and clean and it feels so much better sleeping in a room that you know actually gets cleaned. Even the parking lot was clean and trash free and well lit. The only complaint I have is when we checked out the next morning we had to wait for the front desk clerk to go check the room before we could get the deposit back so we waited for about 15-20 minutes and they said that we have to take our own trash out. I don’t know if it’s a Covid thing or what but it just seems weird because the housekeeper has took all our trash bags out of the small trash can and put it into the bigger trash can and had the trash sitting by the door so she already handled our trash and they still clean everything else we touched and slept in so I’m not sure of the reasoning behind it but it would’ve been nice if we were told that at check in or if there was a sign somewhere because we already waited 15-20 minutes for them to check the room and then we had to go back and take the trash out and wait another 20 minutes or more in line and wait another 10 minutes for them to go check the room again before we could check out and get the deposit back. Aside from that everything else was fantastic and I really don’t mind taking my own trash out I just wish they would let you know at check in or on the welcome sheet in the room or something just to save time when checking out.
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6 of them
No
Im not to sure i would call and ask when he or she will be around
Yes i believe so front desk
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