Arby's

Alina Manuele

It sounds like they are having a hard time staffing people so their hours are weird. I went there in the afternoon and I received great service! The guy that took our order actually pointed out the coupon they had on the counter and helped us save some money on our meals which was super nice of him. Then when he was ringing it up he forgot a 4 piece and we didn't mind not having it and told him to just not charge us again or give it to us, but he just gave it to us for free!!! We even discovered that ice was out of their drink machine and one of the workers mediately gave us a cup of ice and then worked on filling the machine. We received great costumer service and the food was good too. Oh, I should mention that they should probably squeegee their wall of windows in the dining area because it had a lot of water streaks.

Bond Headlee

I've tried bringing my wife here for milkshakes. When we tried to order them, we were told that the milkshake machine was broken or something, so we couldn't get any. I've just avoided this location and gone to the one in Orem instead. That one is much better.

Anna

For MONTHS your lobby has been closed. Finally I see your sign that reads “we are open” and decided to try. Yet I entered the lobby at 6:24 on a Monday and was told they were closed. When are they NOT closed? You must not want business. Honestly, just shut your doors permanently if you can’t stay open. NEVER had this issue with other Arby’s locations. Such poor service. Also note: you are literally the ONLY fast food place that is still using the pandemic as an excuse for poor hours and poor service. No other chain is still having issues. Only Arby’s and particularly this location.

Derek Norby

Severely disappointed in this location. Showed up around 5:45 (you know, dinner time) and they were already closed for the day! They had a sign on the door that said they’re only open from 12-5pm! Funny enough, their normal hours (10am-11pm) on here were “confirmed by the business owner”, so someone’s lying. I don’t know what kind of laziness sparked this, but this is absolutely unacceptable. It’s a real shame too, because I’ve always loved going to Arby’s, but I guess I can’t now since they’re never open.