Omni Providence Hotel

Category: Hotel in Providence, Rhode Island

Address: 1 W Exchange St, Providence, RI 02903, USA

Phone: +14015988000

Reviews

Kendra Haley

Oct 20, 2022

Registration staff was cold. I won't opt to stay at this location again.

Get Lo

Oct 20, 2022

Omni is an expensive hotel for what you get. Rooms are big, but not great. Very noisy location with construction work all night. Bed quality ok, but not as good as a premier inn in the UK which is much cheaper. Wifi costs extra, parking is expensive, breakfast is expensive and not great. Bathroom is poor, shower was weak and the toliet loose from the wall. Room was also cold and heating controls did nothing.

Tina Zhang

Oct 19, 2022

The service at the hotel is okay. The room is big but old. Our shower is a a bit leaky but works overall okay. I was surprised there is no breakfast for weekdays, and for weekends the breakfast is either $14 cold or $28 hot, which is a bit overpriced. The gym is well equipped. The pool is a bit small and not look clean. The connection to the mall is great.

Jeremy Watson

Oct 18, 2022

Stayed at the Omni Hotel with my wife and was absolutely disappointed and disgusted with the way we were treated during our stay. Me & My wife suspected the room we were staying in had bed bugs due to the reactions me and her had during our overnight stay. We took pictures of our bodies and of the sheets and reported it to management. When we reported it, I requested our cloths be cleaned to prevent further contamination. Cloths that I just bought my wife were destroyed and they didn't bother to cover the cost. What's even worse is that the room they sent us to had a wet carpet and smelled like mold. It took hours for us to receive our clothes back and management seemed more concerned with their reputation than the health and well-being of their customers. I requested a copy of the report since the hotel said they were going to Get one from an outside company checking To see if there were in fact bed bugs. Before I left they said I was going to get a copy, when I called the hotel after I had come back home they did not give me a copy and said they were not liable, Not only did I not get refunded for my stay or the clothes they destroyed, They took no accountability whatsoever and customer service Was at an all time low. I was very disgusted with how we were treated and manaalong with the lack of cleanliness Of the 2 rooms we were subjected to.

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Questions & Answers

Can you easily walk to the mall from the hotel?

Andrew Sawyer | Oct 22, 2019
Amy Eusebio | Oct 22, 2019

Yes you can. There's actually an indoor connection with a bridge that crosses the highway toward the cvs side of the mall.

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Were in Providence is there a hotel with a hot tub in the room? Nice any price or night

Jamie Baril | Oct 22, 2019
Barbara Nelson | Oct 22, 2019

I do not believe they have them in the rooms.

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Is this mall connected to providence place mall?

Jerron Mullins | Oct 22, 2019
classydiva middleton | Oct 22, 2019

yes you can access through walkways and tunnel, so convenient, enjoy

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Do have hair dyer in eachbathroom

Dalisay Bautista | Oct 22, 2018
Vilifying Force | Oct 22, 2018

We had one in ours, presume it's in all of them.

How much for one night

kevin escobar | Oct 22, 2017
Leah Bond | Oct 22, 2017

Contact the hotel for that. Too many variables for that question.

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Is parking free?

Maria Turchyn | May 24, 2022
Lisa Lahr | May 24, 2022

No it isn't free

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Is this hotel pet friendly

Colleen Kowalik | Apr 24, 2022
Patricia Shaaban Michaud | Apr 24, 2022

Don't know my best Hotel is Biltmore in Providence Rhode Island

Do nfl teams stay here?

Brennan Von | Jan 24, 2022
Rory Freeman | Jan 24, 2022

They sure do

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Hi. Does this hotel have an open lounge? I'm looking for a place to meet someone, and possibly grab a drink.

Chocolate Bar | Jan 24, 2022
Carmine Rondinelli | Jan 24, 2022

Yes. Flemings has a nice bar area, as does Marcelino's. Both are very nice areas for cocktails.

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is there shuttle service to airport available

barbara dircks | Oct 22, 2019
S P | Oct 22, 2019

Yes there is a shuttle.

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Do u have a shuttle bus from airport to Hotel?

Jolene Baseman | Oct 22, 2019
D Wilkerson | Oct 22, 2019

Its possible

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Is there parking for hotel guests?

Ann | Oct 22, 2019
Jazmine McI | Oct 22, 2019

Yed

Do the rooms have a mini-fridge and microwave?

E. A. Setser | Oct 22, 2018
Albert Shamah | Oct 22, 2018

Same here, had a mini fridge... However some hotels at times will accommodate, if they can, with a microwave. I'd give them a call.

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The Omni fitness center looks stellar! Do they offer scheduled exercise classes? TIA!

brandee sky | Oct 22, 2018
Annie Chen | Oct 22, 2018

I believe so, they should have a schedule in the gym, otherwise I think you can call ahead to ask

How far from the ferry terminal (sea-streak)?

Albert Shamah | Oct 22, 2018
Steven C | Oct 22, 2018

Half hour walk. 5 min drive

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How far is the walk to Waterfire?

Nancy Skaliotis | Oct 22, 2018
Mel “Rising Dawn” Cordeiro | Oct 22, 2018

10 mins as most

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What time is check in??

Sev Napolitano | Oct 22, 2018
Sev Napolitano | Oct 22, 2018

Thank u karen

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Hi Can the payment be done when checking out? Thank you, Susana Zilliacus

Susana Zilliacus | Oct 22, 2018
celena Smith | Oct 22, 2018

Not when i went & they overcharged my credit card, had a hard time speaking with there "customer service dept" & management.... There was a fire drill wen i stayed there, we had ordered rm service & just as they got2 our room the fire drill alarmed..we followed procedure & an hour n half later i returned to my rm called reception to report our food bein cold & untouched as it sat thereall the while we were outside.... 125$ they made me pay for 4untouched burgers n fries!!! Thats it 4 plain hamburgers& fries =125$ there & they were beyond rude & in the end i feel i was done wrong by them.

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how far are you from The Vets and do you have a shuttle bus from the airport if so which airport

Cindy Solda | Oct 22, 2018
Mason Bourdeau | Oct 22, 2018

12 minute walk to The Vets, no free airport shuttle, although you can walk to the Providence train station and take the MBTA train to/from PVD airport. (Check the schedule though)

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How close to twin rivers

Jodi Brennan | Oct 22, 2018
Alex martins | Oct 22, 2018

About 10 minutes apart.

Is there any entertainment at the hotel?

S White | Oct 22, 2018
Zee Bee | Oct 22, 2018

Pretty much everything in the downtown is walking distance like Dunkin donuts center, water park, water fire, PPAC, ice skating rink, mall and the movies.

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