PENZONE Salon + Spa Dublin

Jacob Murray

We booked an appointment a month in advanced and made the appointment for a highlight, color and cut which is 2 hours and 15 minutes long. The day comes and we get told by Keirra that she wasn’t able to do what we wanted because “apparently” the system messed up and she only had me down for a haircut. Which I know is not true and we have proof that shows otherwise, and now we had to be rebooked with no discount.

Diana Wesley

Booked a whole day of spa, they forgot they didn’t have food…..(the spa day was good so we overlooked the no food situation) You have a bad experience, (pedi a while ago) nothing done. They charge you incorrectly, (same pedi) you call, they “say” they will put money on your account but don’t, just got my hair done, no money on my account! I’m not going back. I did love my hair guy but between the bad customer service from the manager and the new ‘credit card on file’ policy, I’m gonna go ahead and switch salons. If my hair guy reads this: You’re great and hope you go to a better salon!!!

Eric R

Got my wife a “day at the spa” what a joke. False promises, I went out of my way to make sure she wouldn’t have to pay for anything while she was there, and they still charged her. Lunch was a joke, this place was a bait and switch. Beware men! I raised my issues with management, my wife was told to call back for a refund to her card. She tried to call 3 times and no one knew what she was talking about.

Hailey Smith

The staff can’t even say hello when you walk through the door. I wouldn’t waist your time here