Menchie's Frozen Yogurt

ritalina

this place is the best ! sinjin <3

James Covey

This place used to be my favorite family desert place. Until today. The owner of the store was out front running things and he said they changed their policies for sample cups. When we first started going they had the sample cups out and available on a tray. These cups around the size of a ketchup cup from other food joints were just enough to taste the flavors to see if you like it. An important thing to have when the flavors change nearly every time you visit and there are such a wide variety. With the pandemic this changed to you have to request the sample cups so they are not out where everyone can handle. This was reasonable and understandable. Today the owner said that he must serve the samples individually, at a self serve place. To be clear, he wasn't wearing any gloves or mask or anything and these cups were sitting deep in the palm of his un-gloved hand. I told him I'm not comfortable with that because it isn't sanitary and he insisted that this is the new policy he is upholding. Regardless of my sanitary concerns. I will no longer be going here until this policy is changed. Additionally do not ever trust anything in the freezer near the door. None of the containers or cakes are dated and many of them are flavors from 2+ months ago. Honestly I'm not sure how the health department hasn't shut them down for this reason. EDIT: I did not "demand" a "bunch". I had a family of 5 and we wanted to try the new cookie flavor. I informed you of that, you insisted that you were the only one allowed to give samples, with your ungloved hands. I said I was uncomfortable with this due to sanitary reasons. You instead were very rude to us about it. I would have been fine if you said you no longer offer samples, but instead you insisted that you must do it for us. As for dates on the cakes, that's completely false. There's also TONS of pre-packed quarts of froyo without dates too. If there were dates on them, I would have actually bought them as they were some of my favorite flavors. Menchies froyo is one of my favorite treats, so I would not give up going to this place if it weren't for your horrible attitude and disregard for safety and keeping things sanitary.

Ar-Taq Armando

So glad this place reopened! Frozen yogurt by the pound with whatever treats and toppings you want, with the exact amount that you want! Flavors change all the time, so you never know what combinations you will find.

Renea Dunmire

The eating area was clean and staff was attentive. Yogurt seemed less "frozen" than normal but flavor selection was great.