Shoe Dept.

Category: Shoe store in Cincinnati, Ohio

Address: 9701 Colerain Ave Northgate, Mall Dr Space 106, Cincinnati, OH 45251, USA

Phone: +15137419424

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Face law

Oct 15, 2022

The customer service was ok

Molly English

Apr 12, 2022

Love this store.. 6 pairs of shoes today for $140.00. they are located in the mall by the nail place. If your looking for a good deal it's worth it. They are not high quality shoes but perfect for special occasions, general work shoe, or sandals.

Nisa Angel

Jan 25, 2022

In need of new employee's, was told they only carry the sizes you see but I've been shopping at this location for two years and have always had someone happily bring out the size I need.I am not happy at all.

Mr. Martin

Sep 12, 2021

Always great customer service. Reasonable prices. Those workers need raises!

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Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. | Sep 21, 2022
Shoe Dept. | Sep 21, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. | Sep 21, 2022
Shoe Dept. | Sep 21, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. | Sep 21, 2022
Shoe Dept. | Sep 21, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

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