Address: 8834 Governors Hill Dr, Cincinnati, OH 45249, USA
Phone: +15134481003
Sunday: 10AM–8PM
Monday: 10AM–9PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Liza Cabello
The worst customer service. The worst online experience. I bought a pair of shoes online and I got used, dirty and stained ones. I went to the store to exchange it and the cashier very rudely told me that there was no more in stock and that she couldn't do anything about it. Not even an apology. What about a good customer service? I paid for some new shoes and received used ones. Not fair DSW.
Joel Rubel
Incredibly polite and friendly staff were super helpful. Best recent customer service experience I have had in a long while!
Hiram Marion
Love DSW always great shoes great selection. But I do wish they would bring back the Robert Wayne shoes for guys and more up-to-date stylish European styles for guys. But always a good experience always great friendly staff great selection and you can't beat the prices anywhere highly recommended
Adam Morgan
This is one of the worst shoe stores I’ve ever been to. I bought a pair of hey dudes five days ago and the threads fell apart and they will not even take them back. I have to go through a different company. Why even sell the shoes then if you don’t stand by the product? I will never be back to DSW shoes and I will tell everyone I know not to go there either. Terrible customer service.
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Hello Karen It is hit or miss. Wide widths in the store are NOT the norm but they do have them on occasion. The best option would be to check DSW's website and search your size and width. Hope this helps!
Check in online in you know shoe size ,if not call them .
Pls call and check
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