Victoria's Secret

Category: Lingerie store

Address: 128 Southpark Center AL-128, Strongsville, OH 44136, USA

Phone: +14402383649

Opening hours

Sunday: 12–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Elvira Petrov

Sep 22, 2022

I came there yesterday and it was only 5:45pm. I chose what I wanted and went to fitting room to try everything on, the girl said I can take only 5 items and she's going to help me switch them. I said ok. When I started to try them I had to wait 10 minutes for her to give me every other set, and not even 5 pieces. I tried only half what I chose and when it was 6:50 she said she can't give me more because they closing fitting room at 7pm. I didn't ask for help in fitting room. I could try everything what I wanted in 20 minutes, and try 2 more times in same amount of clothes if I wasn't waiting on her. I spent more time waiting on her. I left my kids at home and went shopping myself what moms know is very hard, to be able to choose something but I couldn't because of unprofessional employees. Very disappointed!!!

Tracy Paterson

Sep 19, 2022

I went into the store this morning and they opened almost 2 hours after it said it was open and I needed to get sized for a bra and the staff was rude and acted like it was the and end of the world. They then did not help or ask me if I needed help the while time I was in there.For the amount of money people spend in there they should be more helpful and not rude! I probably won't be back.

Ashli Hirai

Sep 1, 2022

Horrendous customer service. Asked a worker for help finding my size as she was spritzing perfume in the store and was very rudely told that I had to wait until she was done. She then proceeded to rummage through drawers after I told her I couldn’t find my size and gave me the wrong color product entirely. Explained that what I was given was white not pink and she snapped at me that I had to order it online. She was the surprised when I starting putting everything I grabbed back where I got them to leave. She was also dumbfounded when I told her no that I did not want free shipping to order the product. No, I do not want free and shipping. I also do not want to ever step foot in that store ever again or see/speak to this worker again. The only pro to this store is that it smells good because they prioritize spraying perfume everywhere over customer service.

Myrna “Angel” Duncan

Aug 11, 2022

So many sales loved everything

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 21, 2022
Ctwn 216 | Oct 21, 2021

It's like everywhere else everyone wears a mask but not 6 feet apart

Does Victoria's Secret test their perfume and cosmetics on animals?

Susan Holt | Oct 22, 2019
Patricia Slovinsky | Oct 22, 2019

Yes they do. Google it. Don't buy their products. In today's age there has got to be another way. Cruelty is cruelty. Animals feel pain. Shame on Victoria secrets. Profits over compassion.

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