Mount Sinai Doctors - East 34th Street Primary Care

Juanita Crowell

i HAVE NO STARS FOR THIS PLACE. I made an appointment, gave all my insurance information to the receptionist or whatever she is called. I had the appointment for 3 weeks, the blanky blank waited until i got there for the appointment (2 trains and 1 bus later) to tell me they do not take my insurance. Aren't they supposed to know this before you get there, answer is yes. Iam a 67YO retiree, she did not take this into consideration, she casually told me they do not take the insurance, like it was no big deal. Well iam writing letters and complaints all over the City. This should not happen, thank God Iam in pretty good shape, but what of the other retirees coming with disabilities, that come all the way into the city to be told, we dont take that insurance. Iam complaining all over Mount Sinai websites for them

Carina

I had a great experience everytime I came here (only used primary care). Dr. Uleis is great! Very attentive and informative. He listens to you and wants to help you out. He and the other staff answer my questions and I don't feel rushed. Lab results are available on patient portal quickly. Staff are also quick to respond to my questions on the portal.

help me

everyone was very nice :)

Hilton Wallace

5th floor staff is extremely rude. They will see you standing in front of them and will ignore you. They do not belong in customer service.