Queens Public Library at Rochdale Village

Rose Yeadon

One of the greatest things to open up a child mind to allow them to visit the library not the internet but a library it's so many books to see and so much to learn and to experience they have book clubs they have movies and so much more please send your children to the library the greatest thing to do.

Celeste Reed

It was quick and easy to get a library card. Customer service was exceptional.

gage robinson

its dumb but ok

Steve Kerr

I left work and drove over 45 minutes from Manhattan to get Rochdale library. I arrived 30 minutes before closing. I scanned my card and was assigned a computer. I tried signing into the computer and the system would not allowing me. I then spoke to one of the representative and she told me, “I can no longer login into to computer because they shut the computer system down.” I then explained my situation to the representative and told her all I need to do is print two documents. I also, asked her why would they shut the system down 30 minutes before closing. She said, “that has nothing to do with her and I should just come back tomorrow.” I then requested to speak to the manager Jasmine Harrison; who came and told me the system close down 15 mins before closing. I then told her I came here 30 minutes before and she told me, “sorry the system is already shut down.” Another representative Jermaine Dennie suddenly approached me being very rude and hostile telling me that’s how the system is and come back. I told him I’m not talking to him I’m talking to the manager and he continued on with his hostility; he gave the impression that he wanted to fight me. So, the manager Jasmine Harrison had to tell him go to the back. I understand that people do have bad days, but don’t take that energy to work with you and take it out on the consumer. I’ve been with queens library for over 10 years and I’ve never experienced poor service like this.