Internal Revenue Service

Category: Tax department

Address: 310 Lowell St, Andover, MA 01810, USA

Phone: +18008291040

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Steven Dumont

Jul 28, 2022

After over a year of trying to rectify my taxes, writing multiple letters to various locations, spending maybe 20 hours total on hold and a lot of frustration, I'm being told they still have no record of anything I've sent them and I need to write another letter explaining my situation yet again. No wonder people absolutely hate the IRS...

Meredith Fontenot

May 11, 2022

Literally keeps rejecting my taxes over an IP PIN I NEVER GOT. The IRS is a joke. I better get my money I worked for.

Luis E. Quinones

Apr 29, 2022

The absolute worst! The agent who took my call answered the phone with an attitude saying "Can I help you??!", without identifying himself as an IRS agent. I asked him who is this, I'm trying to speak to the IRS, he just asked the same thing again. When I asked him why he hasn't identified himself as an IRS agent, he hung up! This is from the Andover MA office. Worst experience ever.

Tom Trant

Mar 25, 2021

Remarkably got thru after 10 tries plus a 25 minute hold. Spent 30 minutes explaining to the clearly underqualified person that the IRS held up my refund as a result of their mistake. Same job 13 years, always file my own taxes, now suddenly they need a different health form? After going over how to potentially fix this problem she ends the call by saying, "that should fix it I think, but if you have time let me transfer you to the dept that might know better." WHAT?! She quickly transfers me where the automated voice says, I'm sorry but there is noone available to take your call, good bye. This is our government in a nutshell. No answers. No competence. No responsibility to the people.

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Questions & Answers

Can i walk in to the Andover IRS to as for a 2015 transcript copy?

Maximina Pabon | Jun 14, 2020
Suzanne Fraser | Jun 15, 2020

No. Visit www.irs.gov.

How do I get to speak to a real person

kenneth giacomuzzi | Jun 14, 2020
Margaret Ryan | Jun 15, 2020

Margaret Ryan. I filed my taxes electronically in February I haven't heard a thing is there anything or anyone I can speak to

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HOW CAN I CONTACT THE NYC STATE TAX INFORMATION

KayCee Fields | Jun 14, 2020
marie grenier | Jun 15, 2020

Toll free number should be listed under nyc state tax information on google

Who do I talk to regarding release of property tax lien?

Joyce Motta | Jun 15, 2019
Dana Collins | Jun 16, 2019

If you are positive it's the IRS they have a lien department. Probably closed during the shutdown though. It could be a lien by another entity too.

How much money can I gift my son before one of us has to pay taxes?

Dolores Dunning | Jun 15, 2019
Jim Avey | Jun 16, 2019

That's not really a question for Google Maps.

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Can I pay a it's bill at north Andover office

david mambo | Jun 15, 2018
Dana Collins | Jun 16, 2018

No, it's a call center. You would need to look for a TAC (taxpayer assistance center) office. The irs.gov website should let you find some close to you.

I need help I’ve been a victim of identity theft I’m trying to file my taxes this year but I have a problem can you help me

Cherdom Walston | Feb 14, 2022
Mike Boulton | Feb 15, 2022

First file a police report then file form 14039 identity theft affidavit with your return and all attachments. Most likely you will not be able to file electronically if someone has stolen your identification. Filing a paper return will take months to process.

What is the phone number of the office for stolen silm checks

Scotty Walker | Sep 17, 2021
Tracy Tryon | Sep 18, 2021

Fill out form 14039 ID Theft documentation...that's what we will have you do if you call...you can fax it or mail it #'s on the form

How can I speak to someone at this location. My examiner, Mr. Keller preferably but anyone that can give me some answers would be nice.

Lawrence Boehm | Jun 14, 2021
joseph lahood | Jun 15, 2021

I believe they have phone numbers you can call them at and the prompts guide you. Andover has tax offices I believe you can make an appointment

I would like to return the economic stimulus payment (not eligible).I have 3 questions. 1) Will I receive an acknowledgment after I send the check? 2) Should I send 2 separate stimulus checks? 3) Can you remove my name from 3rd stimulus check?

Ashwin krishnan | Jun 14, 2021
Lori Gallant | Jun 15, 2021

Website also has FAQs for 1st payment too.

when you be open on this location ?

The Challengers Nonprofit | Jun 14, 2021
Daris Boggs | Jun 15, 2021

That office is not open to the public.

Can I go to Andover MA facility and ask a question about my stimulus check?

Rosemary Heiseler | Jun 14, 2020
Tracy Tryon | Jun 15, 2020

No

IRS FAX NUMBER ? I NEED THE EXAMINATION OPERATIONS FAX NUMBER

Dorian Hartley | Jun 14, 2020
Diane Rutkowski | Jun 15, 2020

I'm sorry I can't help u I don't have a fax machine at home

Can I walk into the Andover office and pay a past due 2290?

nelson cross | Jun 14, 2020
Jacqueline Sabino | Jun 15, 2020

No you would need to make an appointment to go to a TAC office their is one in in Nashua, NH Manchester NH .

Been on the phone for 2 hours

Jeremy Bibbs | Jun 14, 2020
marie grenier | Jun 15, 2020

Monday and Friday long wait times for phones

can i change my address on this oficce

guillermo ortega 16 | Jun 14, 2020
Daris Boggs | Jun 15, 2020

No. You can fill out a Form 8822 and mail it in to change your address. That Form is available at www.irs.gov

What address do I sent my tax return to?

Ted True | Jun 15, 2019
Dana Collins | Jun 16, 2019

Depends on your state and the form you're filling. Look it up on irs.gov under "where to file" only send your federal, not your state return!

I have been waiting for my federal return from 2017 ...Can you tell me how much longer this will take?

Rhonda Antuono | Jun 15, 2019
Coastiecpo | Jun 16, 2019

If you filed by mail, allow six weeks.

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Do I need an appointment?

Ana Paula Cangussu | Jun 15, 2019
Dana Collins | Jun 16, 2019

Yes to visit the IRS, but this site isn't open to the public. Go to ISR.GOV and search "Taxpayer Assistance Center" to get the appointment # and see locations near you.

Can you purchase W-2 forms and 1099 misc. forms at the Andover office?

Emily Taft | Jun 15, 2019
Miguel VillanuevaEchevarria | Jun 16, 2019

No way.

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If someone is unable to pay the Health Insurance Premium dictated to him, due to a colossal debt that garnishes his salary. Can the IRS penalize this individual for not having health insurance?

Juan A. Rodriguez | Jun 15, 2019
Dana Collins | Jun 16, 2019

Visit the website or a tax preparer to research the shared responsibility payment and minimum essential coverage.

Can I obtain 433 D forms here?

Edward Jaward | Jun 15, 2019
Jim Avey | Jun 16, 2019

No. You can download it on the website irs.gov. Fill it out and then call the IRS and fax it to them while you're on the phone with them.

I received a call from an IRS agent saying his name is John Smith and has an ID # of IRN 3176. He said I have outstanding charges against me and if I don't pay them the police will come and take me to jail. Could this be legit?

Lucille Cannava | Jun 15, 2019
Peace For Peace | Jun 16, 2019

Be careful. SCAMMERS. IRS DOESN'T CALL ANYONE. And nobody is going to arrest you. Just thieves.

What is the fax number for this damn place and why they dont pick up going on 5 days i have been calling

Tierra Thomas | Jun 15, 2018
Dana Collins | Jun 16, 2018

They have hundreds of fax numbers depending on what department you are dealing with and if you have a rep. Look on a letter if you got one.

how can i find out about my state tax audit - refund review

Donna DiChiara | Jun 15, 2018
Darci Lamoreaux | Jun 16, 2018

Not thru the IRS. Have to contact your State. Good luck!

Can I walk in with questions about my return

Marialy Vazquez | Jun 15, 2018
Jim Avey | Jun 16, 2018

Nope. Id call and ask where the nearest walk-in office is.

I LIVE IN CONNECTICUT WERE DO I FILE MY 1040

p1vdemo | Jun 15, 2018
Roberta Pierce | Jun 16, 2018

IRS Ogden, UT 84201-0002 if refund. PO BOX 37910 HARTFORD, CT 06176-7910 if sending a check with it.

I am retired, 83, April 15,2018 and I will earn less than $21,000.00 this year. Must I file a tax return and if not do I need to sign a paper of any kind ?

margaret cheney | Jun 15, 2018
Jim Avey | Jun 16, 2018

The AARP has volunteers doing tax's. You should contact them, or call the IRS.

What is the mailing address for IRS in Andover, MA to file a tax return?

Amy Atwood | Jun 15, 2018
Jim Avey | Jun 16, 2018

You dont file your taxes in Andover.

Hullo . This morning I got a call from people telling me the IRS has issued an arrest warrant to me. I don't what's going on. I have never failed to file my taxes. And no one is explaining any thing.

Yasin Kawalya | Jun 15, 2018
Maureen Capra | Jun 16, 2018

Not a legit call

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