Don Thomas Buses Inc

Category: School bus service in New York

Address: 960 Close Ave, The Bronx, NY 10473, USA

Phone: +17188601333

Reviews

Carly Adames

Oct 11, 2022

They need to get their shh together. They misplaced my child on the bus and supposedly had my kid on 2 different routes, they didnt even realize it. Dont you think they would wonder where is this child supposed to go? Nope. Incompetent when asking for help. They dont notify you of any changes. They make excuses to cover their behind and was even told 3 different reasons for misplacing my child and then told the office of pupil transportation that it was MY fault. What a joke of a company. The matrons and drivers are sweethearts though. Unfortunately the city chose this company so everyones stuck with them. Even the schools complain about their lack of service.

Vanessa Almonte

Oct 7, 2022

The worst bus service, they always arrive late, they cancel the children's pick up and then they say that the parents called to cancel and it's a lie, apart from that they don't want to give her telephone information about the one who transports for one to stay in touch... I feel very disappointed with the serviceπŸ‘Ž

iriane villavicencio

Jul 8, 2022

rude people.

Mariama Diop

Jun 10, 2022

Worst bus company ever. They do not read the list properly. Always late to pick up kids and their custumer service is poor. I do not recommend them at all. They deserve - 0 star.

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Questions & Answers

Why they never call and let the parent know if the bus is running late or coming early. Why should we have to play psychic to figure out if the bus is coming late or not

Mrs. Lady K Diva 2018 | Oct 21, 2019
Latarsha Brown (Mohgony T.) | Oct 21, 2019

Well.... Sorry to hear that. But in most cases the base do not make calls to the parents. But its the driver and matrons job to let you know if they are running behind. The driver calls the base when they are late. The base turns and call the parents. However, that doesnt happened all the time cause the base is very busy so you have to exchange info with matron and driver it makes it much easier. I hope i answer your question. Just exchange numbers with your matron and driver it will work out better for everyone! Im a driver and i do this for my parents on my run and it work out better.

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How much do you paid? Do you guarantee the 40 hours?

Ariel Hierro | Oct 21, 2017
Pascal Agnon-Nda | Oct 21, 2019

NO 25 HOURS FOR MATRON AND 30 HOURS FOR DRIVER.ACTUALY THEY PAID DAILY NOT HOURLY.

Why is this bus company one of the most nerve wrecking and unprofessional bus company ? It’s sad to have bad costumer service. And also I would not recommend NOBODY.

Annie Ramirez | Apr 23, 2022
Dannatta Gillard | Apr 23, 2022

I agree w u all the above

hello and I can apply children monitor I have a license where I can apply thanks

Blanca Chimborazo | Oct 20, 2020
Willie Henry | Oct 20, 2020

960 close ave, ask to speak to letta

My concerns are have this company ever had any complaints or violations or any problems of kids being mistreated on the bus left on the bus just want to know and addressing my concerns because today is my daughter first day riding the bus?

Mrs. Lady K Diva 2018 | Oct 21, 2018
Ranisha Thomaa | Oct 21, 2018

Worst company ever they so disrespectful especially the supervisor. If you have any issues please contact OPT

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Hoe matrons get paid. Are they paid 8 hrs.

Gloria Leon | Oct 20, 2020
Gloria Leon | Oct 20, 2020

Hi Antonio im curious I am a Sostre too from Vega Baja, Puerto rico. Maybe we are family or related. Sostre is my fathers last name. His name was Victor Sostre i had a brother with the same name. How much is the rate of pay if u can say

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Are bus matrons CPR certified and have the ability to administer medications if a child becomes ill?

Megan DioGuardi | Oct 20, 2020
Rodolfo Garcia | Oct 20, 2020

No

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Hello are you hiring now for Matron?

Salimata Koroma | Oct 20, 2020
Pascal Agnon-Nda | Oct 20, 2020

NO SORRY.

I applied last week, how long do they take to call you back ?

Jaylene Diaz | Oct 21, 2019
Carmen Perez | Oct 21, 2019

Depends! Call them as much as you can. Good luck!

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