AdvantageCare Physicians - Brooklyn Heights Medical Office

Michelle Williams

First time pregnancy and trying to get through to a doctor to discuss lab results is a nightmare. I’m sent off to get blood drawn and no one even contacts me to discuss results. Why leave a first time mother in suspense. A simple email saying “all labs are normal” would suffice. I call everyday for no one to call me back. The doctors here DO NOT care about you. I left a priority message for my doctor because I was bleeding and was unsure if this was normal and have yet to here back. I had to wait a month later until my next appointment to actually speak with her and even than the interaction is very quick and cold. So be aware that you will only have access to your doctors during appointments and that’s IF they don’t cancel on you the day before for whatever reason.

Ath Axio

Terrible group to work with. They only have one general number and it can take hours to get through to an operator only to have to wait again to get through to the office. I have been having issues with my doctor and his nurse for the past few months. I have actually had to take time off to sit on hold to try to address this issue. I have even taken personal days because the issues that they are causing (making it extremely difficult to get referrals due to a lack of communication through their portal messages). I finally got the administration involved and spoke to the briefly as they keep calling me during work hours and my job does allow for lengthy phone discussions. I set up a time to speak to them and said I would be available until noon. Surprise! No phone call even though I sat with my phone starting at 8 am until 12 noon when I had to work. The next day when they decided to call me I was working and they left a message to call their general line, the one that takes hours to get through to someone, and then ask for them, which will create another hold. They refuse to give me an email or a direct number to correspond to them. Run from all AdvantageCare Physicians offices. Find another group to work with.

Georgia

I only gave this place a star so I can write this review. They actually deserve zero stars. Had a gynecologist provide me with an abnormal papsmear result via email instead of calling me in to discuss further. Additionally, I went for my physical which was at 4pm. Upon arrival I stood in the line for about 40 mins with 2 people in front of me. When we asked why they were not checking us in we were told they were busy and we had to wait . When the receptionist finally called me he said he would have to reschedule my appointment because the doctor’s last appointment was at 4pm and she is now done for the day at 4:40pm. HE THEN HAD THE AUDACITY TO ASK IF I WAS IN THE LINE AT 4!!!!!!!!! Like stop it! You saw me!!! These people are rude, inconsiderate and unreliable. This service is not free so please get it together.

Kyianna Brown

I’ve been coming here for some time & I’ve had not too bad experiencing until I’ve recently booked with Doctor Daniel Travis. He was very dismissive & condescending. While getting my regular screen question I told him that I didn’t drink. Afterwards I proceeded to show him some bruises I’ve obtained on my legs that were care for concern ,he then proceeds to say ”ahaha what are they beer bruises” as if after someone who had been drinking the night before woke up with bruises from having a nice “night out”. I couldn’t believe him. He needs to be removed if he will not carefully access his patients. However there are Doctors here who actually care & are thorough.