Southwoods Counseling LLC

Travis Faulkner

Very nice place just a little order does it mean it’s dirty or the doctors don’t know what they’re doing they’re very professional and they help and listen to the patient. Definitely a good place to go if you need help.

Cash Ritchie

Highly not recommended!!! They didn't bill me for 6months and then it's my fault because their billing department didn't do their job. Now I called today to try to get back on my medication bc I been having episodes now they saying they mailed discharge papers in December when in fact I've never gotten a thing once again. I have a $1000 dollar bill because nobody knows how to do their job!!

Meg

I've been a patient for years and they were never the greatest facility, but this is the last straw. I tried to make an appointment for months and none of my messages were returned. I finally got an appointment in April after calling since December. They call me the day of my appointment to say the nurse isn't actually available that day, and rescheduled for today. Lo and behold, the time for my appointment comes and goes with no call. I call the office 4x to finally reach someone, who says that even though I was scheduled for a phone call, it's too hard for them to bill so they don't want to do them. Again, after scheduling me for a telehealth appointment. I was put on hold after trying to reschedule for a third time, and they hung up on me. I've never worked so hard to not get meds in my entire life. On top of struggling with mental illness and everything else going on in 2022, this is absolutely unacceptable. They have been reported for patient neglect.

Sandra Miller

IF THERE WAS A ZERO I WOULD OF GIVEN THAT! LITERALLY TOOK 11 CALLS TO TRY & SCHEDULE AN APPOINTMENT AS A NEW PATIENT.....I MEAN ITS NOT THAT DIFFICULT TO RETURN A PHONE CALL & TO SET UP A NEW PATIENT....SECOND, WHAT OFFICE CANT EMAIL OR REGULAR MAIL A NEW PATIENTS PAPERWORK OUT TO THEM....RUDEST PEOPLE IVE EVER DEALT WITH, DONT WASTE YOUR TIME!