Star Tex Propane Incorporated

Olga Catalena

They must have changed management. We used Star Tex for several years. Service was great. However, last week was the worst experience we had. We were supposed to get propane on February 4 the Friday. Due to cold weather and icy roads I called them twice. Last time at 4:30 PM. I was assured they would come. Nobody came or contacted us. More than that when we called Monday they did not even apologize. They lost our business. I do not recommend anyone to use them

Neil Mcginnis

We were using Startex for propane but we spent almost $5000 on propane in one year for a doublewide mobile home and we knew there was a leak or something so we paid them to check it and they said it was fine and blamed our old house for lack of insulation so they continued to sell us huge amounts of propane.. about $400 a month. So we decided to find a new propane supplier and we saw Poor Boys had good reviews so we went with them and on the first visit he discovered the valve on the tank had a huge leak, apparently Startex only checks the line they don't check your tank at all. Poor Boys fixed my tank, now many months ago, and it hasn't leaked since and today they refilled my tank and did a leak check for free (I was charged by startex $15 for the leak test and they didn't even look at the tank) So we are super happy with Poor Boys and will never go back to Startex because they never even gave me a $1 in credit. DO NOT DO BUSINESS HERE.

Dylan Antilley

Very rude customer service. She asked if I was a current customer I said no I used homer dye but they are no longer in business. She said since I wasn’t a registered customer it would take a week. Was very rude and short with me the whole conversation. Went with TriCo and they came out same day.

Daniel T

Super easy to deal with. I let them know when getting close Jeremy tells exactly when he can come and done we have propane. Great company and always do what they say they will. No issues in over 5 years. Local company and way better than the nationwide companies. Thanks!