Address: Parking lot, 5800 Edsall Rd, Alexandria, VA 22304, USA
Phone: +17038236100
Sunday: Closed
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–6PM
Saturday: Closed
John Geis
Good work
Sara Rosomoff
Fantastic service! My estimator Lionel worked with me every step of the way, giving me honest feedback, and timely updates on the status of my repair. They returned my car to me in mint condition. Although I wished it had taken less time, it was worth the wait for a quality repair job.
Ward Kingkade
It was what I've come to expect from Koons Collision Repair: Thorough repair, efficient, highest standard of professionalism. I left my car in their hands and got it backed fixed like new.
Eric Larson
Used this body shop once for some damage to my Toyota Corolla and the car now drives good as new. The bodyshop did a very thorough fix-up and worked well with my insurance provider to minimize out of pocket costs for me, despite it being out of network. Everyone who worked with me was very good with customer service, especially Jonathan. I hope my car doesn't get damaged again, but if it does, I'll definitely bring it back here.
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Our employees are prohibited from reporting to work without a 14 day self-quarantine if they have traveled outside the United States or to a high-impact area (as determined by the CDC) or if they have taken a cruise. As a company, we have also suspended all non-essential business travel. We are also instructing our employees to follow the health, hygiene and risk assessment protocols set forth by the CDC.
Our rental and service loaner vehicles will be thoroughly cleaned and sanitized after each customer's use. We have instructed 3rd party rental vehicle providers to do the same.
Our employees have been instructed to use gloves and mats, as well as wipe down the interior of all guest vehicles.
As difficult as it may be, all of our employees have been instructed to avoid shaking hands with customers or co-workers. However, our friendliness and care for customer service will not diminish!
Yes! We have secured extra supplies of disinfectants, alcohol wipes, hand sanitizers and gloves for employee and guest use. If you are visiting one of our dealerships or service centers and would like to use any of these items, please ask.
We have increased the frequency and level of cleaning and disinfecting of our buildings, equipment and furniture, with special attention to high-touch surfaces.
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