Safelite AutoGlass

Category: Glass repair service

Address: 505 Okerson Rd, Freehold, NJ 07728, USA

Phone: +17324107816

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–5PM

Reviews

Joshua Silva

Oct 4, 2022

THEY RESCHEDULED ME 5 TIMES! First they told they would be able to fix my glass the same day I called. Then it turned into a week or 2 week out. I wait the day of I get a call saying they broke the glass and the next day they show up with the wrong glass and won't have the right one till October 4th and I called my insurance and they have it on record that I told them it was rear passenger quarter panel and NOT the rear back glasss even Geico has it on file. Then after they showed up with the wrong piece of glass and color. They tell me on Monday or Tueday of 9/26 or 9/27. They tell me they're going to order the correct glass and tint for it to arrive on Monday 10/3 to be installed on 10/4. On 10/4 at my appointment time they at 8AM they call me to tell me the part has never shipped, it is on back order and they do not know when it will ship or become available nor if it's gonna be OEM or aftermarket. This is something you give a customer a heads up on especially because I CALLED THE ON MONDAY 10/3 to confirm everything would be okay for 10/4. I had to clean out my garage for an hour to make space for the satellite tech to replace the window due to the rain. Just to be told they can't do it today or anytime soon. I'm talking to my insurance right now to find a professional glass replacement shop to fix my broken read quarter panel.

Rose Zygmund

Sep 17, 2022

Quality of work was perfect and service was friendly

Patrick Freeman

Sep 16, 2022

Great job

Steven Kristoph

Aug 26, 2022

Dropped my vehicle off early in the morning and was told that I would get a phone call when completed... I called the location late in the afternoon....the vehicle was done by lunchtime....never got a call. Go figure Installation is fine.

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Questions & Answers

need to get jeep wrangler windshield replaced. Is it too cold to have it done outside or is it better to have it done at your facility?

Derrick Healy | Oct 21, 2018
David V | Oct 21, 2018

At 50 degrees, today would be a good day!

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How do I talk to a live person

Andrew Levenkron | Aug 21, 2022
Steven Kristoph | Aug 21, 2022

In order to speak to a live person you must work your way through through automated system. I pressed the operator button. The system finally connected me. It took 3 to 4 minutes. The thing I don't like is that you may call the local store but you get rerouted to a call center. In my case, I wanted to know the status of my windshield replacement and was told by the operator that she would call the store and find out even though I dialed the local number. The system to actually speak to you're local store. In my opinion...is not customer friendly.

Should there be a gasket or rubber seal on the top of a windshield of a 2012 Jeep Liberty?

John Meeker | Oct 21, 2018
Thiago Zanatta | Oct 21, 2018

No. All modern windshields are sealed internally with polymer urethane glue. These models also dont usually require a underside molding either.

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