Jermantown Shell

Yukun Xing

I used to go to Jermantown Shell for safety inspections until I moved to Chantilly about 8 years ago. After the move I started using a shop near my new place and it's been ok. But last year they wouldn't pass my car unless work was done to the front break. I was somewhat suspicious but just wanted to be done with it so I let them. This year before going in I was joking with my wife whether they'd pull the same trick, and I'd get a second opinion should they. Lo and behold, the report came in and the inspection failed due to rust on the rear break pads and rotors. Mind you I had put at most several hundred miles on the car since the last inspection because of the pandemic. They quoted me $440 for the work “needed”. I went to a second place and was told the same thing and handed a $380 quote. Finally decided to go back to Jermantown Shell despite the distance and having to use Uber. To be honest while I was hoping for a different verdict I didn't really expect it. Yet a few hours after I dropped off my car I got the call that it passed the inspection and was ready for pick up. When I picked up my car I let Mike know how much I appreciated their honesty. Jermantown Shell is now my go to place again. Update in 2022: went back in October for safety along with oil change and rotation. They did exactly what’s asked, no up sell nonsense.

Other Barry

I've taken my cars here for years. These guys are top-notch professionals and have never upsold me anything, unlike the dealerships. They told me what was wrong, what's needed, the minimum that is needed to keep it safe and running until major things can be fixed if there's a budget issue. Recently took my car in to replace tire sensors for a Prius. Dealership quoted 500 bucks. Shell fixed it for around 250 bucks. Took a Honda Fit here for tire rotation, alignment and tune-up, ran perfect after. These guys are efficient and would call you the next day to let you know what work is needed. I basically just go here for anything car-related. I trust this team. Never had anything but an honest and informative and overall good experience. Many thanks to the whole team!

Hollie Smith

I brought my car in to be checked out due to my check engine light being on and my car experiencing uneven acceleration. Chase was quick to assist me with dropping my car off, answering my (many) questions, and following up with me once the diagnostics were done and we had an estimate for how much the repairs would cost. He was friendly, attentive, and the shop did a great job fixing my car. I won't bring it anywhere else for service!

Crystal Penland

I always take my car her for emissions and safety inspections. Recently got an oil change. They always do a great job! Everyone is very nice.