Fairfield Inn & Suites by Marriott South Hill I-85

TheMvandiver

Our family stayed here for 1 night on our trip back to FL from PA. The overall hotel itself is new and is very obvious on the inside and the outside. However, there were a few issues in our room that were not indicative of a brand new property. The door did not have a security lock, it was broken off. The bathroom had plaster and Sheetrock that was coming off by the tub. One of the cabinets had a protective guard that was coming off. The carpet by the window had sharp staples/nails sticking out that we stepped on. The reading light by one of the beds was very loose and falling off. The smoke detector had a bright green light that would flash every 30 seconds and was very bright in the dark. Overall the beds were comfortable, the AC worked well, and the room was clean and smelled nice. We paid $168 on a Friday night and compared to the other hotels in the area it was priced decent. We would stay here again, but we hope they will address these issues in the room.

Adra Maxwell

Shaun was a great help and very nice. I enjoyed my stay here and hopefully will return in the future. Pool is small, but they do have a working hot tub. Which is something that seems to be hard to find these days. 😑

Tara

Positive: Hotel employee was a great help. Issue the room. She solved very quickly. Hotel employee is what this Disabled Army veteran wishes all customer service representatives are like when checking in at hotel desk. Great employee; very courteous and patient. Up Negative: N/A

Verified Hotel Guest

Positive: Location, cleanliness, good breakfast(even at the end of the time frame) Comfortable bed, Applebee¿s and Cracker Barrel across the street. Negative: Pool was supposed to be open, but it was not circulating thus there was debris floating in it, NOT useable.