PGA TOUR Superstore

Category: Sportswear store

Address: 5100 Nicholson Ln, Kensington, MD 20895, USA

Phone: +18882007428

Opening hours

Sunday: 10AM–6PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

Matt Grassi

Oct 20, 2022

This PGA tour superstore is the best one I've been to! They are so friendly and will do whatever it takes to provide great customer service

B C

Oct 11, 2022

Would give zero stars if possible. Don’t bother going in unless you “look the part”. I play consistently and take golf seriously. My girlfriend and I came down from Frederick after a day out so I wasn’t dressed in “golf attire” and we got zero attention from the staff who were mostly either putting on the practice green or hitting on the simulators. Even after I was, clearly looking to buy the new Taylormade stealth irons, not a single employee thought it was worth the time to come and help me out or try to make a sale. The lack of any service told me all I needed to know about the store and we left without a single purchase. TLDR, go somewhere else or just buy online.

Vinod Jeyachandran

Sep 25, 2022

Horrible customer service. Was looking to buy a 3 wood and walked in to try the store for the first time. Nice guy at the counter was welcoming and asked me bring my clubs and come over to the fitting area. I went to my car, got my golf bag and headed back inside over to the fitting area. On my way over, I was stopped by another service member who started railing that I can't bring my clubs unless I have a lesson. Even after explaining my earlier conversation he was insistent on me not bringing the clubs in and did not even bother to check with the first service member who was waiting by fitting area. Was looking forward to buying a new club but was repulsed by the know it all customer service guy and walked out of there.

Sun Lee

Sep 17, 2022

I've never seen a store like it. Simply incredible. Sad thing is it's the only one in the state of Maryland. But man, they know their stuff, and the sheer amount of technology and analysis they put into the custom fittings simply can't be matched anywhere. They have plenty of practice bays, too. Although it might seem weird or even exaggerated to have a computer tell you where the ball's going, don't forget that this is the latest and greatest technology in the field. I love this place. Plain and simple. I look forward to my next Iron fitting.

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Questions & Answers

Do you buy golf clubs

Bernard Byrnes | Sep 20, 2022
Ingrid St. Amand | Sep 20, 2022

Yes

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Do you accept clubs for trade ins?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

To learn more about our trade-in policy and process visit the footer of our website.

Do you have a selection of Golf shoes?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

Yes. We carry golf shoes from many popular brands such as Nike, G/FORE, FootJoy, Adidas, Under Armour and more.

How can I check inventory of a specific club?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

For information regarding our inventory please contact or visit your local PGA TOUR Superstore.

Do you sell used clubs?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

We offer several premium, pre-owned clubs so you can find the brand and features you want at a fraction of the cost. At PGA TOUR Superstore we have a wide, rotating selection of used clubs from brands such as PING, Titleist, Callaway, and more for a terrific price. Check our stock often to find your perfect used golf club for sale at an unbeatable deal!

How do I sign up for a golf hitting bay?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

The Practice Center in each PGA TOUR Superstore is designed to give you an unfair advantage. Each practice bay is outfitted with ball flight launch monitor technology, as well as video swing capture and playback capabilities, both of which will help you practice efficiently - while your friends are standing on a range beating golf balls with little or no concrete feedback, our Performance Practice Center will give you all of the information you need to dial in your game. Sign up for a time slot online.

Do you carry tennis equipment?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

PGA TOUR Superstore carries a variety of tennis and pickleball inventory ranging from racquets, shoes, apparel, and gear. Please visit your local PGA TOUR Superstore to learn more about the tennis services provided at that specific location.

How much are lessons for seniors?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

A single adult lesson is priced at $79.99 We also offer lesson packages with anywhere from 3-48 lessons. Prices range from $219.99 - $2,499.99

Do you do club repairs?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

PGA TOUR Superstore provides a complete selection of club repair services. Whether you are in need of new grips, searching for a new shaft, or just needing to make a few tweaks to your clubs to improve your shot pattern, our Certified club repair technicians can get the job done. Since our Certified club repair technicians utilize the latest in club repair technology, you can rest assured that the work will be precise and efficient.

Does the store have putter fitting professionals?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

Stop by any PGA TOUR Superstore location to work with a PGA TOUR Superstore Certified club fitter and use launch monitor technology to analyze ball-flight characteristics, or to use fitting tools from all of the major manufacturers to get your shot pattern dialed in.

How can I set up a whole bag club fitting for tomorrow?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

To set up a club fitting please visit our store locator to find the nearest store to you.

Can I buy a gift card online?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

Yes. An electronic gift card works the same way as a physical gift card. It is emailed to the recipient and can be used both in our retail stores and online. Please be advised it can take up to 24 hours from order placement for the gift card to be sent.

What is the SmartPost shipping option?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

FEDEX SmartPost utilizes the U.S. Postal Service for final delivery. This allows for a lower cost shipping option as well as ensures we are able to reach every US address, including PO Boxes.

When and how will my order ship?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

We ship Monday through Friday with the exception of holidays. In order to cut down on transit times and provide a vast product assortment, we ship via FEDEX from various store locations across the country. If your item ships directly from the manufacturer, it may arrive via UPS or USPS as well. Even if your order is shipped in multiple packages, there will be no additional shipping charges incurred.

Will you match the price of another retailer?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

PGA TOUR Superstore is committed to our guaranteed competitive prices. Our online store will gladly match any published price on any identical, in-stock item, as long as it does not violate any manufacturer pricing policies, only from the following competitors: Dick's Sporting Goods, Edwin Watt's, Golf Galaxy, Tennis Warehouse, TGW (The Golf Warehouse), and Worldwide Golf Shops.

How do I contact you if I have questions about my order?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

You can reach our customer service team at 888-200-PGAT (7428) Monday-Friday from 8am to 7pm EST, Saturday and Sunday 10am-5pm EST.

What is an electronic gift card?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

An electronic gift card works the same way as a physical gift card. It is emailed to the recipient and can be used both in our retail stores and online. Please be advised it can take up to 24 hours from order placement for the gift card to be sent.

What forms of payment do you accept?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

PGA TOUR Superstore accepts the following forms of payment: Visa, MasterCard, Amex, Discover, Zip (Buy Now, Pay Later) and PGA TOUR Superstore gift cards.

The price online and the in-store price are different. Which is correct?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

Occasionally PGA TOUR Superstore will have promotions that may only apply to in-store or online offers. We make every effort to have consistent pricing on ALL products and will handle any discrepancy on a case-by-case basis. Please call Customer Service at 888-200-PGAT (7428) and speak to a representative.

Can I place an order online and pick it up in your retail store instead of having it shipped?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

We do have this option available for most of our products. There will be certain items not available for In Store Pick UP.

Are items covered under a warranty?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

All products are backed by manufacturer's warranties. If you have a problem during the manufacturer's warranty period, PGA TOUR Superstore will do everything we can to assist you with your particular situation. Please call or email customer service for more information.

How do I return merchandise?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

Merchandise purchased online can be returned by calling or emailing Customer Service to obtain a Return Authorization Number. Online purchases may also be returned in any of our retail store locations. At this time, merchandise purchased in a store location may not be returned online.

What is your return policy?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

The PGA TOUR Superstore stands behind every item we sell. We are committed to having satisfied customers that love golf and tennis as much as we do. In the unlikely event that you are not completely satisfied with the product you purchased, simply return it within 30 days. If the item is still brand new, you will receive a refund back to the original form of payment.

Can I apply an in-store credit to an online order?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

Yes. In-store credit is issued in the form of a physical gift card. Credits can be applied on an online order just like a regular gift card during check out processing. The same applies with a gift card issued or purchased online as those can be used in a store location.

How do I know if my order has shipped?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

You will receive an email confirmation with your FedEx tracking number and order details as soon as your order has shipped. Please retain this email for your records.

Can I change or cancel my order?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

We strive to fulfill and ship every order as quickly as possible. Therefore, there is a limited amount of time in which an order can be cancelled. We are unable to make any changes to an order once it has been submitted.

Can I special order something I want that is not listed on your website?

PGA TOUR Superstore | Jun 22, 2022
PGA TOUR Superstore | Sep 20, 2022

Yes. If you need something that you cannot find on our website, please give us a call at 888-200-PGAT (7428) or send us an email at [email protected] and one of our dedicated customer service representatives will be happy to assist you.

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