Johns Hopkins Medical Imaging - Green Spring Station

Glo glo go

Went to see my surgeon at this new location. It is very nice by the way - and you don't have to pay to park and then walk cross country to enter the bldg. My bad experience is with a staff member wearing plum colored scrubs, driving a grey mercedes. It was my first time there so I didn't know where the bldg would be. I'm driving looking for the bldg. She is out on a food delivery run and impatient. She's blowing the horn and shouting out her window. When I arrive at my bldg - she is at the same bldg parking in a handicap space (no handicap sticker or tag). She shouts at me again cursing this time. I don't know where these people get there customer service skills but more training on professionalism and courtesy is required desperately. Update (2/25/21) I don't know if this lady was staff or not - doesn't matter. I assumed she was because of where she parked and the fact that she was delivering food and I was in her way. The point is that it happened right in front of the bldg and right under the eyes of security cameras. I wasn't sure whether I should park and go in or just leave.

Rocio Prado

I arrived 20 mins early for my appt and had to wait an hour and a half. My daughter has been having problems with enlarged adenoids and enlarged tonsils with swollen turbinates in her nose, no imaging was done to make sure to diagnose her condition 100%. Was told to use nasal steroid spray and come back in 3 months! She can't breathe she hyperventilates and is now a mouth breather can barely get any air inside her nose. She needs surgery she's tired during the day and is hyperactive now. Why make a child suffer this way 3 more months?!

Just Runner

Friendly and helpful staff here.

T Murray

Rude receptionist. You’re dealing with people who could have or do have life-threatening illnesses. Maybe cut back on the condescension and have a little empathy, especially over the phone.