Staples

Pamela Nicole

It's sad to watch the decline of a local business. I know there are issues with finding staff, but this is the 2nd time I've left without buying a piece of electronics that I needed because of lack of help. Yes, warm bodies, but no real service. Sure if you need to pick out a calendar or a notebook it's fine, even though the selection is not great, but for anything more substantial look elsewhere. A few months back a found a printer I was looking for but went somewhere else because the service was abysmal. Ditto this week for a phone related piece of electronics. There are no sales people on the floor, there were 2-3 at the front dealing with helping people make copies. Teens but no adults. Odd that they have no interest in selling anything but copies (the machines are self-service anyway) -- what is the point of carrying furniture, electronics, and everything else? A girl couldn't be bothered to tell me where the item I needed was located. Something about "up that isle" I had already been up and down, while pointing to the other end of the store. It is a huge store, and I am used to taking 15m - 1/2hr scouring for what I need nowadays, but it so happens I didn't have another 1/2 hour to burn yesterday, and was annoyed by the dismissive curtness of the sales girl who was obviously aggravated to answer a question and didn't turn to even face me. Went to Best Buy. While Best Buy is known for it's spotty sales help, it is like a Nirvana for shoppers compared to Staples. They may not know everything, but at least they try. I blame Staples management and not the one employee who seemed nice but couldn't leave the register. Obviously a low desirability and high turnover position with little or no management support.

DH C

Tried to call for a printing quote. No one could give me straight answer as to how much it costs to pint a self service page in color. The employee I spoke with said the print department was backed up and no one had the time to talk to me. Yep. That about says it all... AWFUL CUSTOMER SERVICE.

Nina Roberts

Rude staff.

Pj Mctavish

I was mailing a package here at staples and a yound lady Tanda (nickmane) was helping me. She was nice, pleasant, hard working while multi tasking. After chatting with her, I learned she was in college, getting ready to graduate from a technical college locally, I just want to wish this hard working kid the best, she was an inspiration to me. Stay at it, you brighten my day. Patrick