Henderson-Webb Inc.

Category: Apartment complex in Cockeysville, Maryland

Address: 1025 Cranbrook Rd, Cockeysville, MD 21030, USA

Phone: +14106287400

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Celia Barrientos

Sep 23, 2022

I'm upset from what this lady just told me. So, I just called to report a washer machine is full with water, not working. This happened a couple months back, I called them and they came out to resolve it. But, today I am being told I have to call the machine company to report the issue. That is not MY job to do. I rent here therefore I report to you the issues and YOU do your JOB!! Ridiculous!!

Frank Kunkel

Sep 13, 2022

I have requested the apartment building to be cleaned and vacuumed for the last 3 months to no avail. The service at Hendersen Webb is failing dramatically since I have been here over 5 years. The building used to be kept cleaned and vacuumed on a weekly basis.

Dee Harris

Sep 12, 2022

Took my daughter to look for an apartment and Megan's customer service and professionalism was beyond helpful & courteous.

Ashley Elliott

Sep 7, 2022

This leasing company is by far the WORST leasing company to rent from!! There were MULTIPLE occasions where things were constantly going wrong and they do not accommodate or work in your favor!! I had 2 Maitenance orders places for water leaks and water damage in den from furnace and it took them days to even get Maitenance dispatched after my belongings were already damaged! There was a instance where property damage was done and it wasn’t done by me beings I don’t even drive and I was held accountable for it. Make this company your last go to!! 0/10 would NOT recommend! Property managers are very rude and nasty, and the customer service is POOR!

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Questions & Answers

What is the email address to complain about noisy neighbors?

Margaret Gray | Oct 20, 2019
George Jacob | Oct 19, 2021

Good luck.

When is the kings mills rent windows open

Wayne Alvez | Oct 20, 2017
D Paper | Oct 20, 2019

It's open every 5th of the month during regular business hours other than that, the drop box is available 24/7 which they say they pick up daily at midnight but don't know how true is that.

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Does any of their properties have a washer and dryer in the apartment?

Domonique Washington | Oct 19, 2021
Stephanie D | Oct 19, 2021

Depends were your staying only essex and cockeysville have washer and dryers inside the the townhouse, most of cockeysville have washer and dryers inside the unit on the lower level.

When is rent late do to mail

George Jacob | Oct 19, 2021
Henderson-Webb Inc. | Oct 19, 2021

Rent is due on the 1st of each month and considered late after the 5th of each month.

Anyone else having issue getting into the main door to their apartment

SEUNG CHOE | Oct 19, 2021
Henderson-Webb Inc. | Oct 19, 2021

Please contact our resident services department to have maintenance come out to check on your door.

How I can pay my rent on line

Magna Bustillo | Oct 20, 2019
Jeff | Oct 20, 2019

Goto Aptrent.com and click on residents. You will need your resident code which you have to call them to get

How long before you know if you are approved

Tracy Byrd | Oct 20, 2019
Henderson-Webb Inc. | Oct 20, 2019

Hi Tracy, Great question! It could take 3-5 days for an update. Thank you, Henwebb Team

Hello I use to live in cranbrook hills I lost my job and had to break my lease I owe money can I apply again if I get on a payment arrangement

kiki davis | Oct 20, 2019
Henderson-Webb Inc. | Oct 20, 2019

Hi Kiki, Yes, you may apply again, as long as your previous balance is paid. Thank you, Henwebb Team

Hello every one please i need answers if i rented out from hartland apartments a d owe them this was back in 2016 can i still rent from kings mills

Marquise Daniels | Oct 20, 2019
dandre dre | Oct 20, 2019

Hi Marquise. Unfortunately you would have to pay the balance owed from Hartland apts before being able to rent another property. I'm not an employee, but I know people who work for them.

What payment centers are open to receive rent payments today?

Shannon Adams | Oct 20, 2018
richard akins | Oct 20, 2019

What locations open today to pay my ritual

What is the maintenance emergency number after hrs?

Donnell Brown | Oct 20, 2018
Henderson-Webb Inc. | Oct 20, 2018

Hi Donnell, The emergency number is 410-769-7600 Thank you, Hendersen Webb Team

Are you aloud to have seizure trained service dogs here? I have epilepsy and depression, my doctor recommended a service dog.

Brooke Wozniak (Bop) | Oct 20, 2018
Michelle C. | Oct 20, 2018

I agree with Strive City's comment. Management here is the absolute WORST. Avoid Henderson Webb altogether. I've seen non-service dogs here, so I'm sure your service dog will be fine if you risk renting from this property. Good luck.

I just recently moved in to one of your apartments on the 15th and paid my first month's rent. I would like to know is my rent due on the 15th of each month?

YaYa Dee | Oct 20, 2017
joshua brown | Oct 20, 2017

Your rent is due on the 1st of each month and your late if they receive your payment after the 6th

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