Residence Inn by Marriott Nashville Vanderbilt/West End

Naren Chauhan

The breakfast is great. The lady working there, Lisa, is super nice. Other than that nothing to brag about. The hotel touts itself about its cleanliness and health protocols. TV is on a loop video boasting about its sanitizing routines, free wipes, etc., but nothing is true. None of the sanitizer dispensers have any sanitizer. When requesting sanitizer wipes, the manager said none were available and that all the sanitizer dispensers would be filled the next day. Same the next day. Manager was useless. Not at all sympathetic or helpful. I will not stay here again.

Heather Trotter

I had a wonderful stay at this hotel last weekend. Diana at the front desk was super sweet and very helpful and informative!! The hotel was conveniently located, they even have a free shuttle that takes you downtown. It was also very clean and quiet all around. Our room was bigger than I expected which was a plus. The free hot breakfast was so good! They had quiche, sandwiches, frittata, as well as the other classic breakfast items; much better than most breakfast you get at hotels. Overall I had a great experience and would definitely stay here again!

Kristina Brown

The rooms were hot both nights. The night manager on the first night said there was nothing he could do because the owners wanted to save money on electricity. I asked for portable fans and he said they had none. 700 for two nights just to sweat all night and wake up with blaring headaches. Needless to say, I will be pursuing this matter with corporate. As a long time, Marriott customer, I would say don’t stay here. Their desire to save money means you’ll still get charged the same if not more than local hotels, get less water out of the showerhead, get barely any lights in the room and will have to melt in a hot room because they want to cut their energy bill. If you’re used to sleeping in temperatures below 72 degrees don’t stay here. Supposedly the manager spoke with the engineer who said the temperature was set to 68 degrees there is no way for me to verify this, but what I do know is that we sleep in 68 degrees every night at home and are never hot. My husband and kids are all hot. My husband is also physically sweating.

Max Leonov

I just finished a week long stay here and I could not give anything less than five stars. The staff are beyond accommodating and the rooms are nice and spacious. They even have shuttle to take you to and from downtown on the weekends. The only thing I would suggest is investing in either new pull-out sofa beds or just simple memory foam mattresses to put on top of the sofa beds as they are a little uncomfortable. Overall, thank you for the great stay!