Polk County River Place Station - By Appointment

Category: Driver's license office

Address: 2339 Euclid Ave, Des Moines, IA 50310, USA

Phone: +15152448725

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Toni Lopez

Jul 15, 2022

Sitting here waiting to get my friends ID. There is 5 people working the stations. However every time they finish a customer or 2 they take off into the break room. Then they come back out & repeat the same thing. This station is full of people for appointments. And 1 of the window workers keeps brushing her hair & playing with her jewelry. As busy as this place is they need to stop leaving their windows & get the customers taken care of.

Melissa Baker

Jun 2, 2022

They say an appointment is needed but take walk-ins ahead of scheduled appointments. And then, while running behind and with 50 people in the waiting room half the staff went to lunch. We had to wait over an hour after our appointment time just to get a replacement license.... ridiculous!

Margaret Renovat

Apr 29, 2022

They never pick up their phone!!!!! Always user busy!!! And going on online things don’t even make sense’ Terrible customer service

Jakob Daniel

Feb 11, 2022

During a time when covid is running wild and places like this are low in staff they decide to get rid of all the license kiosks in iowa to make everything harder? Appointment only to get a new license booked out by months. Mine expired and my car got totaled by a drunk driver while parked on a side street. Gotta have a license to go buy a new car. Thankyou iowa.

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Questions & Answers

If I lost my license what do I need to bring with me to get a new one?

Hilary Burbank | Jun 11, 2018
Ken Stroud | Jun 12, 2018

Lost driver license, what do I need to get a new one.

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What do i need to bring to get and ID

jeff stockwell | Jun 11, 2018
Denise Roustio | Jun 12, 2018

Are you open on Saturday and what are the times you are open on Saturdays?

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How much do driver license cost

Alberta Alexander | Jun 11, 2019
Polk County River Place Station - By Appointment (Owner) | Jun 12, 2019

A replace license (lost license, change of address, etc.) is $10. A drivers permit or school permit is $8. The cost for a license depends on the type and duration. A regular license is $4 per year so it is $32 for the 8 year license. Search Google for Iowa Driver License Fee Schedule to find the link for more detail information.

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Where can I renew my driver's license

Emmanuel Dut | Jun 11, 2019
yoom surber | Jun 12, 2019

2339 Euclid Ave, DSM, IA 50310

Do they issue identification cards as well?

Bryan Grandquist | Jun 11, 2018
Rasheed Smith | Jun 12, 2018

Yes

I misplaced my Drivers license, could I get a new one from here?

Mccayla Dahlberg | Jun 11, 2018
Rasheed Smith | Jun 12, 2018

Yes

How long after license expires do i have to renew.

Nichole E. Slight | Jun 11, 2018
Britton Hauge | Jun 12, 2018

should replace right away, but your license is valid for driving for another 60 days

I been on sr22 for over 3 years when does it come off?

Khao sysenglath | Jun 11, 2019
peace lissa | Jun 12, 2019

It takes 5yrs my husband had it , He just got off of it !

Do they take cash

jason holbrook | Jun 11, 2019
Craig Jones | Jun 12, 2019

Yes they do.

Do I need the new license with the star on it to fly? Has the deadline been extended? I am planning on flying on November 27, 2020.

joan jones | Jun 10, 2021
Charles S. Sapper | Jun 11, 2021

It has been extended till next year

I just renewed my DL online and it is good until 2028 but it cannot be used as a valid ID for travel. What do I need to do?

Peg Frey | Jun 10, 2020
Dot Bramble | Jun 11, 2020

It is valid for air travel until Oct. 1, 2020. If you need to get a REAL ID to board a commercial airline, you'll need to go into a licensing facility and take additional documents. Here's a link from the Iowa DOT website that will help - https://iowadot.gov/mvd/realid/

what do you need to get a non drivers license photo ID?

Shelby Newhouse | Jun 10, 2020
Dot Bramble | Jun 11, 2020

Here's a link to that information if you've never had an Iowa ID before - https://iowadot.gov/mvd/driverslicense/new-iowa-residents

I just moved into the state an need to get an Iowa driver's license. Can I get it here? Can I get Iowa plates for my car here?

Cindy Bailey | Jun 10, 2020
Dot Bramble | Jun 11, 2020

Here's a link to the Iowa DOT's website that spells out what you'll need as a new Iowa resident - https://iowadot.gov/mvd/driverslicense/new-iowa-residents Here's another link with the info for vehicle registration - https://iowadot.gov/mvd/vehicleregistration/registering-a-vehicle Welcome to Iowa!

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Can I get my drivers license at this location on Saturday, going from a school permit?

Greg Nank | Jun 11, 2018
Rasheed Smith | Jun 12, 2018

Yes

Is this one you need to get the form for veteran to be put on your Iowa driver's license

Jeff Kerr | Jun 11, 2018
EmBee | Jun 12, 2018

Yes.

How ican make aptm?

Michael Nana | Sep 13, 2021
Polk County River Place Station - By Appointment (Owner) | Sep 14, 2021

You can make an appointment at https://iowadot.gov/service-selector

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Expiration 9/22. How soon can I renew my DL

Charlene Blacksmith | Aug 14, 2021
Polk County River Place Station - By Appointment (Owner) | Aug 15, 2021

You can renew up to 180 days before and 60 days after. You can make an appointment at https://iowadot.gov/service-selector

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it is time to renew or upgrade from a intermediiate license to a regular license. what is the procedure?

Pam Riley | Aug 14, 2021
Polk County River Place Station - By Appointment (Owner) | Aug 15, 2021

If the student is under 18, they need to meet the following requirements to upgrade to a full license: Keep your intermediate license for at least 12 consecutive months immediately before applying for a full license, Maintain a clean driving record for at least 12 consecutive months immediately before applying for a full license, Complete 10 hours of supervised driving while holding your intermediate license. At least two of those hours must be between sunset and sunrise. If they are under 18 and meet those requirements, they need to make an appointment to come in and bring in their intermediate license. A parent would also need to come in to sign a parental consent form. If they are over 18, they can obtain a full license without meeting the requirements above and would just need to make an appointment and bring in their license to get it upgraded. You can make an appointment at:https://iowadot.gov/service-selector

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I have a registration for certificate of title and or registration Form 411007. Can I bring this in to River Place to have it processed?

Melanie Evans | Jun 10, 2021
Polk County River Place Station - By Appointment (Owner) | Jun 11, 2021

No, you will need to take it to the Polk county treasure's office in Des Moines. The county treasurer's office handles vehicle registration and titling. The Polk County River Place Station is only for driver's license and ID services.

can i get a replacment id card here

daniel davis | Jun 10, 2021
Polk County River Place Station - By Appointment (Owner) | Jun 11, 2021

Yes, you can get a replacement at this location, but you will need an appointment. You can schedule an appointment at https://iowadot.gov/service-selector.

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If I bought a car from someone but never registered it because it wasn’t drivable, would I need to register the vehicle before I sell it to someone else or can I just sign it over?

Brittany Anderson | Jun 10, 2021
Polk County River Place Station - By Appointment (Owner) | Jun 11, 2021

Your county treasurer handles vehicle title and registration. They will be able to answer your question. You can find all the county treasurer's contact information at https://www.iowatreasurers.org/treasurermapsearch.php.

I need to verify an appointment, how do I do that?

Dawn Love-Calland | Jun 10, 2021
Polk County River Place Station - By Appointment (Owner) | Jun 11, 2021

You can look up your appointment here: https://smsqmatic.iowadot.gov/qmaticwebbooking/index.html#/search Be sure to type in your mobile phone number exactly as you did when making the appointment. It would be 10 digits with no hyphens and no spaces. For example 5151231234. If that does not work, you can reach out to us on our online chat at iowadot.gov. (red circle in the bottom left corner)

Is it renew only???or can I Change my license from another state?

Everything Everything | Jun 10, 2021
Polk County River Place Station - By Appointment (Owner) | Jun 11, 2021

You cannot test at this location. If your out of state license is valid and you do not have a hazardous materials endorsement, you shouldn't need to test and you can transfer your out of state license at this location. You will need to make an appointment at https://iowadot.gov/service-selector. You will also need to bring additional documentation in addition to your out of state license. You can create a checklist of what you need to bring with you at https://iowadot.gov/mvd/realid/success.aspx.

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My licence has expired. I only need an ID. What do I need to bring? My address needs changed from my old location in SW Iowa

Karen Marsh | Jun 10, 2021
Polk County River Place Station - By Appointment (Owner) | Jun 11, 2021

If your expired license is an Iowa license, you can bring that in for your identification. If your Iowa license is expired less than one year, you can get it re-issued without any testing. If you want to get a gold star on your license or ID, you will need to bring in some additional identification. You can make a checklist of everything you need to bring in at https://iowadot.gov/mvd/realid/success.aspx.

Is the license number on the temporary paper license going to be the same on the permanent license?

Dennis Bates | Jun 10, 2021
Polk County River Place Station - By Appointment (Owner) | Jun 11, 2021

Yes, it will be the same. You're driver's license number does not change.

My husband, John Shors, has an appointment tomorrow, August 19 to get his Gold Star license. His appointment is at 9:15 am. Where does he need to go?

Patsy Shors | Jun 10, 2021
Polk County River Place Station - By Appointment (Owner) | Jun 11, 2021

He would go to 2339 Euclid Ave. Des Moines, Iowa 50310. Please be sure to wear a face covering and bring all the proper identification to get the Gold Star added. He can create a checklist of all the documentation he needs to bring at https://iowadot.gov/mvd/realid/success.aspx

can I set an appointment over the phone

debra johnson | Jun 10, 2021
Dot Bramble | Jun 11, 2021

You can try calling in, but our phone lines get extremely busy. The easiest way to get an appointment is online at https://iowadot.gov/mvd/driverslicense/service-selector

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How would I apply for an extension if I can't renew my license because of quarantine?

Virginia Traxler | Jun 10, 2021
Dot Bramble | Jun 11, 2021

You have 60 days following the date on your license, but if that is not enough time, you can apply for a six-month extension. Here's a link to the extension form - https://iowadot.seamlessdocs.com/f/ApplforTempExtensionofLicense

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How much is just an ID

Steve Reben | Jun 10, 2021
crystal cleghorn | Jun 11, 2021

8 dollars

Can I get a school permit here?

Lucia Tran | Jun 10, 2020
Dot Bramble | Jun 11, 2020

Yes, you can. here's a link with more information. Look under "minor school license."

Can you get the Gold Star license at the Euclid location or is it only in Ankeny ? .. Thank you

Lonnie Greenfield | Jun 10, 2020
Dot Bramble | Jun 11, 2020

You can get your REAL ID Gold Star at the Euclid location. To make sure you have all the right documents, you can use this Iowa DOT website to build a list - https://iowadot.gov/mvd/realid/success.aspx

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How long do I have after my birthday

Adan Castro | Jun 10, 2020
Dot Bramble | Jun 11, 2020

Here's a link to the Iowa DOT's website that will help you https://iowadot.gov/mvd/driverslicense/renew

Would I be able to get an ID at this place?

Daana Canady | Jun 10, 2020
Dot Bramble | Jun 11, 2020

Yes, you can get an ID at the River Place location.

Waukee, Iowa reñewing Place?

country mix | Jun 10, 2020
Dot Bramble | Jun 11, 2020

The station in Waukee isn't open yet. You can go to Adel.

If I don't know how long my license is suspended who do I contact

GayRea Mulkins | Jun 10, 2021
Jeinnifer Mccarthy | Jun 11, 2021

Do u guy do id

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Can I get a real ID at this location?

Todd Layton | Jun 10, 2020
Dot Bramble | Jun 11, 2020

Yes, you can. Here's a link to the Iowa DOT site to help you determine what to bring. https://iowadot.gov/mvd/realid/

What is the least busy time to go to the Euclid station?

Pale Horse | Jun 10, 2020
Dot Bramble | Jun 11, 2020

That's a good question - you can go to https://iowadot.gov/mvd/driverslicense/driverslicense/dlsites/desmoines2 and see the typical wait times for the day. In general Tuesdays and Saturdays are the busiest days.

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I get the U.S citizens and I changed my name on the social security so I want to change my ID too where I should go

Walaa Alsayeed | Jun 10, 2020
Dot Bramble | Jun 11, 2020

Please go to one of the Iowa DOT service centers (except 2339 Euclid) - here's a link to a map = https://iowadot.gov/mvd/iowa-dot-locations

if i already have a gold star on my license, do i have to bring all that documentation with me when i renew?

James Cornick | Jun 10, 2020
Dot Bramble | Jun 11, 2020

Nope - once you have the gold star, you're good to go. Just bring that license with you or you can likely renew online at www.iowadot.gov.

What proof/kind of identity is needed- and how many?

Irma White | Jun 10, 2020
Dot Bramble | Jun 11, 2020

Here's a link to a website that may help you - https://iowadot.gov/mvd/realid/

My daughter getting drives license does patent need to sign she is 16 ?

Amira Devedzic | Jun 10, 2020
Dot Bramble | Jun 11, 2020

Yes, a parent would need to sign.

What do you need to get a replacement non drivers license photo ID?

Shelby Newhouse | Jun 10, 2020
Dot Bramble | Jun 11, 2020

The Iowa DOT should have your photo on file if this is a replacement. This photo will verify your identification, so you just need to go in to a driver's service center and ask for a replacement.

What all u need getva replacement id

Otis Buckner | Jun 10, 2020
Dot Bramble | Jun 11, 2020

Here's a link that will help you - https://iowadot.gov/mvd/driverslicense/lost-or-stolen

Can you take the common knowledge and Airbrake written tests at riverplace location?

donald crawford | Jun 10, 2020
Dot Bramble | Jun 11, 2020

River Place is a "renewal only" center. They don't provide any testing. You'll need to go to a full-service center like Ankeny.

My son is 17 and he's never had an ID before what do I need to get his ID

Ilysaha Spearman | Jun 10, 2020
Dot Bramble | Jun 11, 2020

To obtain an Iowa identification (ID) card, you must provide the consent of a parent or legal guardian. A Parent's/Guardian's Written Consent Form must be filled out. This form is also available at any driver's license station. The cost of an Iowa ID card is $8 for eight years. Here's a link to the Iowa DOT website with more information - https://iowadot.gov/mvd/driverslicense/under-18

What are the requirements for someone turning 85 to renew their license?

Courtney Reel | Jun 10, 2020
Dot Bramble | Jun 11, 2020

They need to pass a vision test. Here's a link to license types and fees. https://iowadot.gov/mvd/driverslicense/fees-and-license-type

Can I get my CDL permit there to put on my license

jeff barker | Jun 10, 2020
Dot Bramble | Jun 11, 2020

You'll need to set up an appointment in Ankeny for your CDL permit test.

What I need to get a I.D ?

Robert Garrett | Jun 10, 2020
Dot Bramble | Jun 11, 2020

Here's a link to the Iowa DOT website with that informatio - https://iowadot.gov/mvd/driverslicense/new-iowa-residents

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Can I get my instructional permit renewed here?

Ashlee Wise | Jun 10, 2020
Dot Bramble | Jun 11, 2020

Yes, you can get your permit renewed at River Place.

Can i pay my civil penalty here?

Dayzheen Mozee | Jun 10, 2020
Dot Bramble | Jun 11, 2020

Here's a link - https://mymvd.iowadot.gov/Account/Login?ReturnUrl=%2fCivilPenalty. You can log in and pay online.

I just turned 18, can I come here to renew my licence or do I need to go to the DOT station in Ankey?

Mccayla Dahlberg | Jun 10, 2020
Mccayla Dahlberg | Jun 11, 2020

Do i need to bring anything?

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If i don't want the gold star do i need any additional documents other than my current license?

Susan Dunn | Jun 10, 2020
Dot Bramble | Jun 11, 2020

You should be good to go with your current license only - as long as it is not expired.

How much money I need to change a driving licence

dut alier | Jun 10, 2020
Dot Bramble | Jun 11, 2020

Here's a link to the types of licenses and fees - https://iowadot.gov/mvd/driverslicense/Fees-and-license-type

can you use a credit card to pay

donna albro | Jun 11, 2019
pale man | Jun 12, 2019

They accept Visa, Mastercard, and Discover. There is an additional $1.50 charge.

Can you go to any dmv to get a reinstated license or does it have to be in your county that you live. Like I live in polk, but can I go to Ames or ankeny, indianola and etc.

Lynda Sekhon | Jun 11, 2019
Art Olson | Jun 12, 2019

You can go to any drivers license station in Iowa.

How much and what do i need to get a drivers permit

juwan logan | Jun 11, 2019
Craig Jones | Jun 12, 2019

Not sure how much but should only have to have a social security card and/ or birth certificate.

What payment methods are approved

Sandra Fernandez | Jun 11, 2019
Baalaji Natarajan | Jun 12, 2019

They accept cash, credit card.

Can I change my driver's license from another state here

Jonathan Houghton | Jun 11, 2019
Baalaji Natarajan | Jun 12, 2019

Yes I changed my license from another state in this DMV.

Do they accept debit as payment?

sonny Tedder | Jun 11, 2019
Rex Bullard | Jun 12, 2019

Cash

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Can I get the new "real ID" license here?I have a regular drivers license.

Deborah Fogle | Jun 11, 2019
Rex Bullard | Jun 12, 2019

Yes

Can I take learners permit test at this Des Moines location?

karna Waters | Jun 11, 2019
Rex Bullard | Jun 12, 2019

I don't believe they do any testing there you have to go out to the main station off of Interstate 35 in Ankeny. This place is just for renewals.

Can I change my last name on my driver's license at this location? I just recently got married.

Kayla Anderson | Jun 11, 2019
Patricia Smith | Jun 12, 2019

As long as you show legal proof from courthouse you have changed your name and have 3 pie es of required proof

I have a friend is getting p.o. box at the post office can he us the po box

Trev Smith | Jun 11, 2019
Trev Smith | Jun 12, 2019

He get his mail at the post office box

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Can you get your first driver's license here?

Kelsey Becker | Jun 11, 2019
Joe Dolack | Jun 12, 2019

No you have to go to Ankeny

Can I get my CLP at this location?

Mike Loffredo | Jun 11, 2019
Polk County River Place Station - By Appointment (Owner) | Jun 12, 2019

This location is no longer open. The closest location to get your CLP would be our Ankeny location at 6310 Southeast Convenience Blvd.

I need to update my last name on my driver's license can I get this done at this location?

Haylee Clewell | Jun 11, 2019
Rex Bullard | Jun 12, 2019

I am not sure

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I need a state I'd how long dose it take to receive one?

diane cowles | Jun 11, 2019
Rasheed Smith | Jun 12, 2019

Get it Same day

New Iowa resident here. Can I get my Iowa drivers license here or is this just a renewal station?

Max McNett | Jun 11, 2019
Zachary Griswold | Jun 12, 2019

Yes you can. These comments are false. I'm getting mine transfered from a Colorado license

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do you make appointments for an ID card for my elderly mother?

H. & S. Vossoughi | Jun 11, 2019
Craig Jones | Jun 12, 2019

No you take a number and wait.

i need to take a driving test do you do that and if so whats the soonest appointment available

Jon Graham | Jun 11, 2019
Kristi McCarthy | Jun 12, 2019

No

Can I get a chauffer's license at this station?

Sheila carolyn | Jun 11, 2019
Rex Bullard | Jun 12, 2019

No I don't think so. Only renewals.

My BC was lost and my ID as stolen. I have my SS card and proof of address. Is that enough to get a new? ID

Vickie Allen | Jun 11, 2019
Rex Bullard | Jun 12, 2019

Don't think so. Call in and ask.

How long after your lisc is to expire is it still good

Jim Paxton | Jun 11, 2019
Polk County River Place Station - By Appointment (Owner) | Jun 12, 2019

Your license expires on the expiration date printed on the license. The license is valid for driving for an additional 60 days after the expiration date. After 60 days from the expiration date, you may be ticketed for driving with an expired license.

my wife's Iowa drivers license expired 26 March 2018; what does she need to do?

Cal Lewis | Jun 11, 2018
John T | Jun 12, 2018

Just bring it into a driver's license station for renewal! She has one year from the expiration date before she needs to test again.

What do I need to transfer my tag's to Iowa

Amyo Dixon | Jun 11, 2019
Kimberly Campbell | Jun 12, 2019

Courthouse on 2nd ave

Is this where I pick up my car tags?

Debbie Pendleton | Jun 11, 2018
John T | Jun 12, 2018

111 Court Ave

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If my permit expires what do I need to bring to get new permit

Elifasi Nimpagaritse | Jun 11, 2018
John T | Jun 12, 2018

All the documents that you brought to get your original permit should still be on file, but you may have to do testing again. Call the station to be sure

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How early can we get our licensed renewed? How many days in advance of our birthday?

Dave mcdonald | Jun 11, 2018
Venice Wolf | Jun 12, 2018

30 days prior and 60 days after

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Do I need to take a test for my Driver's Licence even though I've held my permit for a full year and am older than 18?

Chiyo Sumizome | Jun 11, 2018
John T | Jun 12, 2018

Yes, if that is the case, you will have to take a drive test.

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When can I schedule an appointment

Blow Bye kid | Jun 11, 2018
John T | Jun 12, 2018

There are very few things you'll need to schedule at the driver's license station. Drive tests would be one of them. Call or stop by if you need to do that.

What days are you guys open.

ebenezer kofa | Jun 11, 2018
John T | Jun 12, 2018

Tues-Saturday (Saturday it closes at 1:00 pm.

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Can I get my license in Iowa at 16 without a permit?

Scotti Falconer | Jun 11, 2018
John T | Jun 12, 2018

Yes, it's classified as an intermediate licence

I renewed online and never received my temporary license or the actually license ? I got all my voter registration information but no license , I also paid the fee?

tasha duree | Jun 11, 2018
Rex Bullard | Jun 12, 2018

I would call them up and ask them what's going on

Is driver's permit testing done at this location?

Thomas Burris | Jun 11, 2018
Venice Wolf | Jun 12, 2018

No

what do i need to bring to get my license renewed . what kind of identification

Tom Drake | Jun 11, 2019
yoom surber | Jun 12, 2019

Just the old driver license is fine.

Can I get a chauffeur endorsement at this site?

Lori Rinehart | Jun 11, 2019
Lori Rinehart | Jun 12, 2019

Yes.

I have a letter from my Dr. Can I get a handicap tag at the Euclid location in Des Moines?

Cherie Mortice | Jun 11, 2018
Rasheed Smith | Jun 12, 2018

Don't see why yo can't but I'd call and ask

my license has expired in November and need to get a new ID but I also have a new address will the dmv on Euclid work for me

Leanne Baker | Jun 11, 2018
Rasheed Smith | Jun 12, 2018

Go online renew

If I need to change my address on my driver's license what do I need to do?

Michelle McElvogue | Jun 11, 2018
Rasheed Smith | Jun 12, 2018

Go down to the dot get new

What do I need to up date my expired ID?

Lloyd Jones | Jun 11, 2018
Rasheed Smith | Jun 12, 2018

Identification

What do I need to do to get new address on my license?

Christine Craig | Jun 11, 2018
EmBee | Jun 12, 2018

A document with the new address on it.

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can my 16 yr old get just an id at this location

Heidi Woodard | Jun 11, 2018
Rasheed Smith | Jun 12, 2018

Id call

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