The Reserve at St. Johns River

Category: Apartment complex in Charter Point, Jacksonville, FL

Address: 5885 Edenfield Rd, Jacksonville, FL 32277, USA

Phone: +19047447522

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: 10AM–5PM

Reviews

LINKS

Sep 15, 2022

This location was definitely a needle in a hay stack, or more-so a 'Hidden Gem'! I've been living here for 1.5 years and just resigned my lease for another 1yr., as the location is placed right next to the St. Johns River, the rental prices are phenomenal, and the new staff are efficient and very accommodating. Holly, the assistant manager, has been here since my arrival in March 2021and throughout the new management change, which she has been the vessel for continuity and outstanding growth going forward with the St. Johns 'The Reserve' community. To bring us a more knit tight community, they now offer monthly food trucks, for FREE, although, you are welcome to leave a tip, and also have games for the kids on the same day(s). Simply, with the interest rates rising 75 basis points every month for the past 6 months, this is a great place to gain comfort and a 'bang for your buck'! Julie, the newly 'Property Manager' also take pride in rectifying any issues that ay arise in order to keep her residents happy, safe, and satisfied throughout their stay here at the St. Johns River complex, The Reserve. Lastly, I cannot forget to mention the new maintenance crew, Angel/Shane/Thomas/etc., are well educated and dedicated to maintaining the massive overflow of work orders since the transition of new management, etc., leaving each of us with a feeling a 'Job well Done'! Couldn't ask for a better place to be throughout this pandemic that we're are all enduring, keep it up guys!! - Satisfied Resident 😁

Kimberly Ash

Sep 12, 2022

Very expensive can't afford it myself but the lady I spoke with was really nice and I've been inside before at a friend's and the place is very nice.

Aiden l Banks (ASTA)

Aug 2, 2022

I live her and it's awesome but the rent went up 400$ while I already pay 1,200

MODEST PRINCESS

Jul 27, 2022

Azaria was very sweet, helpful and informative!!! She went the extra mile and has given me the best customer service I have received ever!!!! I would keep her around for a long time as an employee!!!

Thanks! Your review is awaiting moderation.

Questions & Answers

How do I get a email or number for corporate for the reserve at St. John’s?

Kaysi Baucom | Aug 20, 2022
Tim Davis | Aug 20, 2022

Contact Julie at the. Complex office

How will i receive my packages?

The Reserve at St. Johns River | Jun 21, 2022
The Reserve at St. Johns River | Jun 21, 2022

Your packages will be delivered by the carrier to your door. We do not except packages at the office.

What is your late fee policy?

The Reserve at St. Johns River | Jun 21, 2022
The Reserve at St. Johns River | Jun 21, 2022

The rent is due on the 1st day of each month. We do allow a grace period until the 3rd day. A late fee of $150 will be added to any outstanding balance at that time.

What are your restricted breeds?

The Reserve at St. Johns River | Jun 21, 2022
The Reserve at St. Johns River | Jun 21, 2022

Akita, Alaskan Malamute, American Staffordshire Terrirer, Bull Terrier, Chow, Doberman Pincher, German Shepherd, Great Dane, Husky, Pit bull, Rottweiler, Beauceron, Belgian Malinois, St. Bernard and all mixes of these breeds.

Is the community pet friendly? What is the pet policy?

The Reserve at St. Johns River | Jun 21, 2022
The Reserve at St. Johns River | Jun 21, 2022

All apartments are limited to one cat / dog. We ask that all residents pay a non-refundable fee of $300 and monthly pet rent of $20.

Do all apartments have a washer / dryer?

The Reserve at St. Johns River | Jun 21, 2022
The Reserve at St. Johns River | Jun 21, 2022

All except our smaller 1 bedroom.

What if i need Maintenance?

The Reserve at St. Johns River | Jun 21, 2022
The Reserve at St. Johns River | Jun 21, 2022

You can put in a service request online via the resident portal, by calling the office. If you are a current resident and have a maintenance emergency please contact the office immediately.

Who is my Cable / Internet Provider?

The Reserve at St. Johns River | Jun 21, 2022
The Reserve at St. Johns River | Jun 21, 2022

Comcast.

What utilities would I be responsible for?

The Reserve at St. Johns River | Jun 21, 2022
The Reserve at St. Johns River | Jun 21, 2022

All residents are required to put electricity in their names through JEA and have renter's insurance prior to moving in, and are required throughout the entirety of the lease.

Are any utilities included in the rent?

The Reserve at St. Johns River | Jun 21, 2022
The Reserve at St. Johns River | Jun 21, 2022

Utilities are not included, we use AMS billing.

How do i Pay my rent?

The Reserve at St. Johns River | Jun 21, 2022
The Reserve at St. Johns River | Jun 21, 2022

Rent can be paid online through website or via check or money order submitted to the office or the drop box by the front door.

Is Renter's insurance required?

The Reserve at St. Johns River | Jun 21, 2022
Jeff Kivert | Jun 21, 2022

Yes

What lease terms do you offer?

The Reserve at St. Johns River | Jun 21, 2022
The Reserve at St. Johns River | Jun 21, 2022

Current prices are priced for 12-month leases. 7 Months $75.00, 9 months $50.00.

Do I have to pay any other move in fees?

The Reserve at St. Johns River | Jun 21, 2022
The Reserve at St. Johns River | Jun 21, 2022

When you complete the application, you will see a $150 redecorating fee. This fee is refundable if your application is denied.

How much is the security deposit?

The Reserve at St. Johns River | Jun 21, 2022
The Reserve at St. Johns River | Jun 21, 2022

Our security deposit is based on credit and rental history. if approved your security deposit will be either $300 or a full month's rent.

How much is the application fee?

The Reserve at St. Johns River | Jun 21, 2022
The Reserve at St. Johns River | Jun 21, 2022

The application fee is $50 per person. Everyone 18 or older who will be living in the home is required to complete an application.

What is the emergency number ??

Jayla | Oct 20, 2019
サンコサム | Oct 20, 2019

It's on their website, but if you're in any danger you should call 911

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places