Chandler West Emission and Auto Repair

ReRou

Quick and easy

Bee

BAIT AND SWITCH - Brought my car in on a Friday morning 7:45AM two codes per emissions needed work, Got a quote $335 to fix both. I said do it. By 4PM I heard nothing from them. My gf whom works near by drove over and they said work is done but not enough gas in car to run drive train. They said they needed enough for 150 miles. Would have been nice if they had told me this in the morning. They're closed weekends. I do about 100 of those over the weekend. The engine light comes back on right away. Drop it off 8AM Monday and agent is surprised light was back on but says no worries we just need to run drive train and reset. Again, he insists all mechanical work on the codes is complete. Half tank of gas in car. I paid the $335 on Friday of course and was twice told no more cost associated and just the reset needed. Possibly run on track. Already paid. At around 3PM after hearing nothing I finally get in touch with them. One of the codes which they insisted was fixed as part of the $335 is the problem and another $365 is needed. They did nothing with car all day Monday. Just a test. No track even. Miles same. The Perfect Bait and Switch. I said don't do anything and went in to take my car elsewhere. The hyper sensitive agent (I'm guessing on commission" wagged his finger at me saying there was no bait and switch. I hadn't even brought it up until now.

Dennis Whitlock

I've been going here for over 25 years. Mike Truesdell and his staff are wonderful. And their pricing is the best.

Frank Arredondo

Fast