Address: 11724 W Broad St, Richmond, VA 23233, USA
Phone: +18043644915
Sunday: 12–6PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–7PM
Saturday: 11AM–7PM
A Dix
Great place to shop. Wonderful customer service.
Fatoumata Sillah
Ms. Lorain and Ms. Tiffany at the Jared's location at Short Pump have been very open and welcoming from the moment I walked in. Their personality and demeanor were pleasant and positive. It was very appreciative. They just got a new customer for life! Thank you for making my first experience a happy and exciting one!
April St. John
Jonathan was friendly, helpful, and patience. His knowledge and guidance made our jewelry shopping experience very enjoyable.
Hunter Robinson
Tiffany was wonderful and so kind when I brought my wedding ring in for cleaning and inspection. She was professional and asked all the right questions to get things done quickly and correctly with my unique ring. I would absolutely recommend her and this location.
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Yes, Jared offers free jewelry box consultations. They offer ideas for refurbishing or reimagining your jewelry into something new.
Yes, Jared will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased
Jared can usually complete a ring sizing the same day, often within the hour.
No, most Jared locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.
Yes, Jared can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.
Yes, every Jared has a design and service center on-site with expertly trained jewelers that can examine and replace the batteries in most watches. You can bring watches for battery replacement to Jared regardless of where they were purchased.
Yes, Jared offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Jared regardless of where they were purchased. From refresh to full refurbish, we can cover all your service needs with our bundled ring repair plans.
Yes, Jared can professionally clean jewelry for free.
Yes, Jared has a Custom Design Studio in every store which offers full custom jewelry design. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Jared’s Custom Design Studio can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.
Yes, trade-ins for natural-to-natural diamond jewelry purchased at Jared are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Merchandise purchased at other stores allowed as trade-ins at most Jared locations. Please see jewelry specialist for more details.
Yes, Jared offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Jared also offers watch battery replacement and repair. You can bring jewelry for repair to Jared regardless of where it was purchased.
Yes, Jared can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Jared also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.
Yes, Jared can inspect your jewelry and test your diamonds for free.
Yes, every Jared has a design and service center on-site with expertly trained jewelers that can examine and repair most watches. Jared’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Jared regardless of where they were purchased.
Yes, Jared can engrave most jewelry with state-of-the-art engraving machines. Most jewelry engraving services can be completed the same day. You can bring jewelry to be engraved at Jared regardless of where it was purchased.
Yes, Jared can appraise jewelry regardless of where it was purchased. Jared holds appraisal events in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Jared’s website.
You may not want to go in person at this time (covid and all) but I found that when I went in person they were much more responsive than on the phone.. I did not make an appointment as they told me to do on the phone because that didn't work for me and it was still fine
This particular location does not cut off rings. You could check with Schwarzchild Jewelers to see if they still have the tools onsite.
While it's possible they do not carry them in store, Jared is able to sit with you and design a custom piece! I have worked with them in the past for various custom pieces and the results have always been amazing! Sometimes it does take a few weeks, but it's worth it!
LOL... Google Maps Questions area is place for customers to ask questions of other customers about a place or service. Sometimes the establishments do troll for questions here, but not often (in my experience). Best bet to get an answer to specific questions is often to contact the place directly.
How much do you owe?
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