Carpet One Floor & Home

John Brandenburg

Ordered vinyl plank and carpet. The vinyl was installed and the installers did a good job. After the vinyl was installed was called by someone setting up the appointment for the carpet. After 3 install dates to install the carpet, all of the dates were a no show. On the 3rd appointment that was a no-show, no one had the courage to call to tell me they were not coming.

Linda Kenny

Very bad experience! Had to replace our wood floors due to water damage. After 2 different installations all the flooring had to be removed. Twice. This was due to incorrect installation, they hammered the wood instead of using tapping blocks. We had cracks, dents and gaps all over the floor. Original floor was Armstrong and 100 percent wood. Armstrong sold to Hartco which is only wood veneer on the top and bottom. We were told it was the same floor just a different manufacturer. It was nowhere close, it was like cardboard. We had used this company 6 years ago and they did a great job. We would never use them again though. I would give them a 0 rating if I could. Here are a few pictures of damage that was done.

Steven Bell

Went into the store last week to look at carpet and was met with a helpful staff. We picked out carpet based my rough measurements and settled on a ballpark price with pictures I brought in pending final measure. The full measure appointment was setup for this morning. Unfortunately they were a “no show” after I arranged to take time off work. No phone call from anyone at the store. I am disappointed as I was ready to buy and move forward. Starting over with someone else now.

EdnChristine Lugo

Friendly staff. Quick.