Motel 6 Waterloo, IA - Crossroads Mall - Cedar Falls

Verified Hotel Guest

Positive: The location Negative: The room was damp. It smelled. The bed was uncomfortable. Not clean. Barely any towels. Floor was dirty. Grounds had garbage everywhere. Housekeeping only came once. No hairdryer. No kleenex. Sink was falling out.

Lanica Bruce

had to call down and have front desk come reset the television, the light in the bathroom never worked and was never repaired so I had to shower in the dark and the light above the sink worked when it wanted to. This was a very inconvenient stay even for just an overnight. I would not recommend this location or stay here again.

Ashley Cash

First and foremost allow me to say I have worked in hotels for the majority of my adult life and the service given by not only the staff but the owners of the property was unbelievable. Argumentative, unaccommodating, and completely not what anyone would expect. The room was not very clean. There was something sticky all over the nightstand, the wood floors left my white sox dirty. The bathroom vanity had soap scum all over. I used a couple towels from the room to clean the floor and lets say gross. I went downstairs and asked for more towels and they refused to give them to me unless I brought the old ones. I was not going up and down and after the check in experience I was over it. Don't recommend to anyone.

Christina

Positive: Staff was helpful Negative: When you open the door room was not as pictured . You get a hard chair in corner which supposed to be were a recliner go. Wifi and tv wasn¿t connected. Bathroom towels were dingy and old n stained. Bed was a platform with old mattresses felt like sleep