Plano Water Department

Michael Christiansen

Just interacted with someone who was very helpful.

Juan Morales

Today I spoke with Erica Hawkins and Jennifer giddings smith both provided horrible customer service not sure how they got hired in the city of Plano since they don’t have the work ethic

Carlos Morales

Today I spoke with Erica Hawkins and Jennifer giddings smith both provided horrible customer service and where extremely rude I am not sure why we have this type of people employed with our tax paying money or monthly statements

randy comer

Was getting the dishwasher replaced and the water valve broke and flooded the kitchen and part of the living room carpet. City was quick to get out to us to shut off the outside water value - thank you!