Verizon Authorized Retailer - Russell Cellular

Category: Cell phone store

Address: 660 W Main St, Arcade, NY 14009, USA

Phone: +15854920012

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Hannah Ebert

Jul 8, 2022

They are great! I am glad they are back and strictly Verizon. Went there today to find a different internet service and Amanda took care of me along with 2 other guy (sorry didn’t get names) but they all as a team giving me all differe Options to save money and best quality that would work for me! Was Quick, polite and simple! I am so pleased with the service!

Dwight Ladd

May 26, 2022

I cannot express enough how amazingly caring and understanding these people were. They access my accounts they help me figure out what was going wrong and save me about $100 a month that my bill was charging me because of the ignorance at cellular sales in Yorkshire. The man I worked with a pretty sure was James he was so caring and understanding. I walked into the store and was there for three hours going through my bills and trying to understand where there was mistakes made. They were able to find mistakes find add-ons and find other phone lines that I had lost because that the other company in Yorkshire took off my account without my authorization. I am so impressed by the customer care service that they gave me that I will be back and I will buy a new iPad Pro from them this week I cannot express how amazing these people were. If you want true good home service kind of feel and respect go to this store. Thank you so much again for making me feel like someone actually cared.

Tiffany Z

May 10, 2022

Very helpful and friendly! Would definitely recommend going to this store!

Connie Draper

May 3, 2022

The staff here was incredible! I was able to get into my new phone in just a couple days even with them ordering it for me. Jim M was extremely helpful and made the process smooth and it was an easy transition from the previous salesperson I had for years who is no longer in the business. I HIGHLY recommend going to this location as you will be helped almost immediately upon entering! If I could give higher than 5 stars, I would.

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Questions & Answers

Do you have a hdmi to a USB plug

Patrick Hogan | Oct 19, 2018
Donald Ptak | Oct 19, 2018

I think they do. They carry a wide variety of cables.

some time ago i bought a cradle style phone. i need batteries its 3 in group togather number jensen-jtb730. where can i find them..

Mary Burgen | Oct 19, 2018
Donald Ptak | Oct 19, 2018

Go to the Verizon store next to Tops in Arcade. They carry a wide variety of batteries. I would take the batteries with me so that they can make a positive match.

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