Main Street Renewal - Dallas

Category: Property management company in Arlington, Texas

Address: 2225 E Randol Mill Rd #101, Arlington, TX 76011, USA

Phone: +12148656008

Opening hours

Sunday: Closed

Monday: 8AM–5:30PM

Tuesday: 8AM–5:30PM

Wednesday: 8AM–5:30PM

Thursday: 8AM–5:30PM

Friday: 8AM–5:30PM

Saturday: Closed

Reviews

Melissa Brannon

Oct 19, 2022

Maintenance staff is AMAZING!!! Thank you, Chad, for coming out!

Drew Warren

Oct 19, 2022

Had a great experience with Joe DeAlcuaz- maintenance technician, he went above and beyond with assisting our homes needs and building report with my family. Very knowledgeable, helpful, and thorough!

Tim Barton

Oct 19, 2022

Joe DeAlcuaz was our maintenance tech and he did amazing! We had numerous issues and he helped with all of them in a professional and timely manner. Great guy!

Bre Ferrara

Oct 19, 2022

Five stars goes to Joe DeAlcuaz for being such a great Maintainence Technician. Joe has been very responsive and communicative whenever we had any questions or concerns! We were having major issues with the AC at our rental and he came in and resealed all the doors in the rental house. Joe also helped push MSR to replace the ducts and insulation in the house because we weren’t getting proper air circulation from our ac unit. Now the AC and house is cooling down properly! Joe has been a great person to reach out to whenever we have had any issues! Very professional! If you ever need anything taken care of and Joe is the scheduled technician, just know you will be in good hands!

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Questions & Answers

How do you show an appointment and when someone shows up no one's there to answer the phone to get the access key to the lock boxes

electricmonk274 | Oct 19, 2017
A.J. Ponce | Oct 19, 2019

Use the "Rently" app... They will text you the code to view the house

Does anybody know how to contact corporate? They broke the lease and told me I could not move in due to squatters and I’ve been calling every number for a month now and nobody will call me back to return my deposit and first months rent!

Sayda Mejia | Oct 18, 2020
E. Toney | Oct 18, 2020

Nope, it's difficult to get ahold of anybody. If you log into their website, there's a number you can call and someone will usually pick up.

How can I contact someone in the Dallas office? I been calling getting other people and other locations. I been waiting on a call from someone in Dallas since Wed. SMH..

Trell Short | Oct 18, 2020
Main Street Renewal - Dallas | Oct 18, 2020

Hi Trell, Thank you for your question! I want to apologize for the challenges that you faced trying to reach a member of our Dallas team. Please feel free to contact our Resident Care Team at (855) 239-4530 to speak with a member of our team. Thanks, Will

Do they have a drop box to drop off patmenrs

anquanette Montgomery | Oct 19, 2018
Michael Crase | Oct 19, 2018

No they do not, it is online, in person, and a couple of other ways, but above all make sure not to be late, after 5 days is 100.00 and 13 days is 550.00 for laywers.

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Is anyone in the Dallas office??? I have been trying to get in touch for several days and the customer service line keeps telling me to wait... not sure what to do

Macy Wilhite | Jan 21, 2022
Chris French Sr. (The Blueprint) | Jan 21, 2022

Nobody is in the office until 2022.

How do you get the deposit?

Shekayla Polly | Oct 18, 2020
Main Street Renewal - Dallas | Oct 18, 2020

To submit a deposit, you will be contacted by one of our leasing agents after being approved.

Do they accept housing how does that work

Edna Aisola | Oct 18, 2020
Main Street Renewal - Dallas | Oct 18, 2020

Yes, Main Street Renewal does accept Housing Choice Vouchers for our homes. The amount that the Housing Voucher covers must be equal to or more than the lease rate.

How do I find the houses that do accept section 8

Sitisha Williams | Oct 18, 2020
Main Street Renewal - Dallas | Oct 18, 2020

We accept Housing Choice Vouchers on all of our homes.

Can I hang pictures and curtains?

Main Street Renewal - Dallas | Oct 18, 2020
Main Street Renewal - Dallas | Oct 18, 2020

Yes, you are allowed to hang up pictures, flat-screen TV mounts, and curtains. However, prior to move-out, you are required to return the walls to the original condition. This includes patching any holes caused from these items.

Can I paint the inside of my home?

Main Street Renewal - Dallas | Oct 18, 2020
Main Street Renewal - Dallas | Oct 18, 2020

Yes, we want you to make this house feel like your home so we allow you to paint the rooms inside. As a reminder, you will need to paint the rooms back to the original color prior to move-out. Failure to do so will create charges that will be taken from your security deposit.

Can I sign lease renewals and other documents from my Resident Portal account?

Main Street Renewal - Dallas | Oct 18, 2020
Jemichael Jordan | Oct 18, 2021

I have roommate we all lease togther now the lease is ending. I need rental history sent to the apartments im moving into but they have yet to be able to get ahold of main street for the information. Please help

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I don’t remember my Resident Portal password, how can I get back in?

Main Street Renewal - Dallas | Oct 18, 2020
Main Street Renewal - Dallas | Oct 18, 2020

You can go to www.msrenewal.com and click “Resident Login”, then select “Forgot Password” and walk through the prompts.

How do I put in a Maintenance work order if something isn’t working?

Main Street Renewal - Dallas | Oct 18, 2020
Main Street Renewal - Dallas | Oct 18, 2020

The easiest way to create a maintenance work order is on your Resident Portal, either at www.msrenewal.com and click “Resident Login” or you can download the App on either Apple or Android App Store – Search “Rent Café Resident”.

When is rent due every month?

Main Street Renewal - Dallas | Oct 18, 2020
Main Street Renewal - Dallas | Oct 18, 2020

Rent is due on the first day of every month, you have until the 5th day to pay before you will be assessed a late fee. Remember, if you mail a check payment, it’s considered received when we receive it. Not when it was postmarked.

Do this company work strictly with section 8 voucher,an if so,how hard is it to use your voucher,,I live in Dallas Texas,,

Michael Tugler (Tug) | Oct 19, 2018
Rita Mayfield | Oct 19, 2018

Not sure abt sec 8 vouchers w this company. But I hve a friend in ft worth where the process wasn't bad

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I live in Georgia an ran across one of there homes are there homes for rent only I am looking for a rent to own property.

Pam Flagg | Oct 19, 2018
Damion Schifferer | Oct 19, 2018

There are companies that lease to own, they purchase the property with your down payment, you live and pay rent for no more than 2 years, then you refinance in your name.

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