Address: 801 State Hwy 161 Ste 100, Grand Prairie, TX 75051, USA
Phone: +19725048400
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–2PM
Dr. Bao Tran
They are always slow....
IRAM
I've gone to exchange change to bills and it was a pretty fast process, but to talk to a banker you need an appointment 😑
Mike Hamelin
always helpful, they have got me through several banking needs over the years. I like that they have a front person who greets you to determine what your needs are, so you don't have to wait unnecessarily in a teller line.
Rosa Vega
I took my dad today to this branch because his debit card is blocked, he didnt want to call customer service because they were very rude to him a couple years ago. There was a banker helping someone alse so we waited until the banker was done and we approached the desk, he started to do something else and few minutes later he finally acknowledge we were in front of him and ask me to wait and went to talk with another customer, while I was waiting another banker came and ask me if I had any questions and if I had already spoke to the other banker I told him the banker told me to wait and that my dad needed help with unlocking his debit card and a travel notification he immediately give me a business card and told me to call customer service, I told him my dad didnt want to call due to his bad experience and in the past his debit card was unblocked there at the branch he said he couldn't do it because he was not even able to see the debit card if it was blocked, I knew he was just being lazy and didn't want to help us. I have a relative who works for another bank of america branch (unfortunately not close to us) I ask him if the process to unblock debit cards had change he told me nope. So as soon as my dad gets back from his trip he will close his business account and go somewhere else with better customer service.
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Just cal customer service
Yes, because they have to enter that information, as well.
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