Brook Mays/H&H Music

Category: Musical instrument store in Dallas, Texas

Address: 8605 John W. Carpenter Fwy, Dallas, TX 75247, USA

Phone: +12149058614

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: Closed

Reviews

David Huiher

Apr 20, 2022

Excellent place for the repair of very attentive breath instruments..

Jon Remy (jonREMYmusic)

Nov 29, 2021

Frank Mellone really helped me find the right Yamaha C5 grand piano. I used to shop at the Prestonwood Mall location until it (and the mall) closed. I might be in the market for another Yamaha grand and will visit Brook Mays when I'm ready to purchase. Thanks, Brook Mays. Btw, do you still sell electronic keyboards, i.e., Yamaha synthesizers?

Christine Gillespie

Jun 28, 2021

I rented my son's Trombone from Brook Mays for 2 years and put a deposit down at the beginning of the rental, which I was told I would get back when I turned the rental in. When I turned the rental in (at a sister location in Houston), the paperwork was not done to issue my refund, causing a delay, but the manager at that location rectified the situation and sent in the refund request 10 days after the rental return. It has now been 2 additional weeks since the refund request was sent in and I still haven't been sent a refund. When I called Friday, I was told the accountant would be in today (Monday) and that's when the check could possibly be mailed. When I called back today to check the status, I was told it would be at least another week before the check is even mailed because the accountant didn't do it today and she only works in office once a week and she is the only person that can issue the check. At that time, it will be over a full month since I returned the instrument. Considering my debit card was on automatic payments for the duration of the rental, this entire process is archaic and should have been avoided with an automatic refund to my card. I am beyond annoyed and disappointed that this company has no care to refund my deposit in a timely manner.

Sunny Nadolsky

Jun 4, 2021

Great store with quality service, esp. Greg R. who is very knowledgeable with the musical instruments, and very gracious ... We bring our instruments here every summer for re-tuning, cleaning, etc. - it is a blessing to have a good store like this in DFW with professionals like Greg and his very friendly colleagues for musical instrument owners.

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Questions & Answers

how do purchaase a new amphlifier for my public address system>

Byron walton | Apr 21, 2022
Byron walton | Apr 21, 2022

I need a new amplifier.

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What are the Covid safety practices like here?

Anonymous | Oct 18, 2022
Brook Mays/H&H Music | Oct 18, 2021

Following the current regulations to the letter, and then some›.

Do you have a baseball clarinet Bb in the store? If so what is the price on it

ArchHarmony 1069 | Oct 19, 2019
Brook Mays/H&H Music | Oct 19, 2019

We do not carry baseball clarinets. We do, however, carry bass clarinets. Give us a call. We would be happy to give you more information such as pricing. 800-637-8966

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Are the flutes under $100

Esmee G. | Oct 19, 2017
Jonathon Cruz | Oct 19, 2017

student models renting wise may be...Call and ask for Jan ...she is an awesome music representative : )

How much does the flutes cost??..

Esmee G. | Oct 19, 2017
Jim Juengerman | Oct 19, 2017

Student flutes are priced anywhere from about $600 to $1,900, depending on what 's needed. For a quality instrument, EVERYTHING they rent is Rent-To-Own.

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