Dunkin'

Category: Coffee shop in Des Moines, Iowa

Address: 3611 SE 14th St, Des Moines, IA 50320, USA

Phone: +15152853707

Opening hours

Sunday: 5AM–7PM

Monday: 5AM–7PM

Tuesday: 5AM–7PM

Wednesday: 5AM–7PM

Thursday: 5AM–7PM

Friday: 5AM–7PM

Saturday: 5AM–7PM

Reviews

Jamee Howie

May 12, 2022

Terrible experience. The two ladies working were extremely rude to my mom. She gets a lot of cream in her coffee but it's always still hot when she gets it. I know because I drink mine the same exact way. This time when she received her coffee it was cold which means the coffee was not fresh. When she went back in to tell them it was cold the lady argued that it's going to be cold from getting as much cream as she did. My mom explained that she's been getting her coffee this way for years (as have I) and that while she agreed the cream does cool it down, it shouldn't be cold. Reluctantly, the other lady working got my mom a new cup of coffee but from the same old pot so of course the same problem occurred. When my mom told them it was still cold, they continued to be rude to her and kept arguing. One of the ladies finally made a freah pot of coffee which completely solved the problem. The longer the coffee sits, the colder and older it gets. Last I knew, Dunkin was suppose to brew fresh coffee every 19 minutes. Employees need to learn a thing or two. Pitiful.

nicholas buhr

Apr 11, 2022

Love it when you make your own special iced coffee n get our order correct on the first time

Lonnie Johnson

Mar 14, 2022

Not bad. Donuts were pretty good. The lady who served us bragged that the coffees were a lot cheaper than Starbucks. We could tell why. Very diluted, weak flavor.

Stacia Taylor

Feb 12, 2022

On their window, menu, and building it says they have the Brown Sugar Latte, so I went to order it and they said they discontinued them. I'm not sure if that's a lie as the menu and such says that it's new... so I ordered a cold brew with cold foam WITH sugar. The sugar was so minimal that I have to add my own. I just don't understand. I spent too much money for it to have been so bitter

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Questions & Answers

How is it that this store doesn't close till 7 and the doors are locked at 5:45 then when ordering a dozen of donuts through drive thru they only have a total of 3 options for donuts and the 2 that we settled for there was only a total of 10.

heidi Rivera | Feb 6, 2022
Tina Blume | Feb 7, 2022

Don't bother complaining. Manager could care less and owner never responds to emails or comments.

Why dont you have a real phone number instead of one that hangs up on you rather then connect you to the store your looking for.

Therasa Brumfield | Jun 7, 2018
India Barrera | Jun 8, 2018

Sorry I no longer work there

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