Dallas Behavioral HealthCare Hospital

Category: Hospital in DeSoto, Texas

Address: 800 Kirnwood Dr, DeSoto, TX 75115, USA

Phone: +19729820900

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Emily Punches

Oct 3, 2022

My son was helped very much here and came back home with a new mindset and has been doing great. He even was calling one staff grampa he said he liked very much. Thank you.

nata crow

Sep 13, 2022

worst and most inhuman thing to ever exist. if you want a better future, don’t go here. the nurses will treat you like your not even a person…..i witnessed nurses tell suicidal/mentally disabled patients to shut the %#*^ up….Please choose something professional and not this place

Mr Silly

Aug 22, 2022

It may not be the place you want. But it’s the place you need.

Synthia Wilson

Aug 19, 2022

This behavioral hospital is trash!!! They discharged my mom home and she was no better than what she was before she left. Still psychotic and angry!! How can you discharge a mentally ill patient without proper medical treatment. Nothing is done until the person with a mental health condition commits a horrendous crime and now everyone is concerned! What about us trying to get our loved ones help and cant. This is ridiculous. We need better mental healthcare!!

Thanks! Your review is awaiting moderation.

Questions & Answers

CAN ANYONE ANSWER THE PHONE? WHOS IS IN CHARGE? THE LADYS THAT ANSWERED WERE RUDE AND THEY HUNG UP ON US.

Jenni Jmnz | Oct 19, 2018
Georia Scot | Oct 19, 2019

Jenni, I too had my daughter here. They cant tell you anything unless you give them the ID number. Its about confidentiality, its a law. But if you call them and tell them your name, relationship to the patient and your phone number. They can give that to your daughter, then she can call you and give you her patient ID number

Read More

How do you get someone here to answer the phone? My son has been there for 24 hours, no one has called me (I am his guardian). l call numbers listed on their website, and they just ring off the hook - no one answers - not even a recording. HELP!!

Alita Cramer | Oct 19, 2018
RUBIN BAKER | Oct 19, 2018

The phones are available for patients to call loved ones anytime up till 9:30pm. If you call just have the patient ID number and they will patch you through.

Read More

Can I send letters or cards to my loved one?

Ross Dishner | Oct 19, 2018
SABRINA WILLIAMS | Oct 19, 2018

Im not sure. However if your you are to far to visit.. it wont hurt to try. If they get it then it will definitely be well received

Read More

What is this place really like? My love one is about to be sent here. They are homeless with no insurance, disable, and can't work.

Lovely Monique | Oct 19, 2018
Becca McSweeney | Oct 19, 2019

Don’t send them here. This place is hell, they don’t tell patients the rules when they get there. There’s a few nurses who actually care. All they want is money, don’t send your son here.

Read More

Does anyone know the difference between the units? For example, between units 2 and 3?

Roberta Porter | Oct 19, 2018
princess sel | Oct 19, 2018

They did it by age when i was there

Read More

Can only the parents visit kids ??

keisha smith | Oct 19, 2018
Dylan Gonzales | Oct 19, 2018

Parents exclusively, but with permission others can visit too.

Read More

I would like to know how this facility is for children? WILL they get the compassionate care they need?

Darlene Runkel | Oct 19, 2019
RUBIN BAKER | Oct 19, 2019

Yes, your child along with everyone else will be treated with the most compassionate Care possible. I personally will treat kids as I treat my own, which is with love.

Read More

Did you ask for the nurse supervisor first thing? Were you hung up on, put on hold? Were you given the run around? Do you think this is professional treatment? Do you have opinions to help me? Thank you if anyone can help me.

The Moms view - lol StarDustEnergy | Oct 19, 2019
Connie Chartier | Oct 19, 2019

I was just released from there. They did't tell me what was going on and expected me to know the rules. Many of the staff wore their badges backwards so that you could not see their names. Pass the buck was played often in Unit 3. Had what I considered a violent person there; one of the nurses continuously egged him on. I did not feel safe and was not allowed to close my door. All papers regarding my treatment (did I get treatment) and care were presented prior to being admitted for signatures. I would absolutely not recommend this center if you have a choice.

Is it smoking or non smoking

melody hanks | Oct 19, 2018
mariah hicks | Oct 18, 2021

No smoking I went here back in july or august I would try homeward bound they allow smoke breaks

What are the visit hours?

Queta Olivares | Oct 19, 2018
SABRINA WILLIAMS | Oct 19, 2018

I forgot but google the facility and they will tell you. Also visitation is nice because you and your child get to talk, play games, bring them books to read and just enjoy each other. And you also get to realize your family is not the only ones going thru this transformation. All kids of different ages, cultures, ethnicity, education, finances, anybody and everybody can go thru a tough time mentally.

Read More

Do your program helps the patients with finding housing and help w SSI issues and seek out to family to keep in contact w person but still be firm and want best for love one.

Melody Thompson | Oct 19, 2017
naverah knight | Oct 19, 2017

I am not sure cause all I know about is the mental health care side, what they did for my son

Read More

Is this a lock down facility for psychotic patients?

Charles Evans | Feb 20, 2022
Dallas Behavioral HealthCare Hospital | Feb 20, 2022

Thank you for asking! We are an inpatient psychiatric hospital which treats many conditions, not just psychosis, and some of our units are locked for patient safety. Additionally, we have outpatient programing for both children and adults to help create healthier lives.

Does it cost any money to go here? If yes,how much? And do you do “tests“?

afroc3ntr1c | Oct 18, 2021
Adrian Fayrce | Oct 18, 2021

No money if through North Texas Behavioral Health Authority with documentation of need and inability to pay or on limited income or housing. They don't do tests or supply meds. They refer patients and offer some counseling and write prescriptions.

Are phones allowed

Kelley Weatherall | Oct 18, 2021
Sum | Oct 18, 2021

Nope

If you don’t know the person Id number how can you talk to them ?

Koi Koi | Oct 18, 2021
Derold Thomas | Oct 18, 2021

They won't if you are not a family member of a patient. I don't know what other policy they have regarding that. It's a psych hospital.

Read More

How much does the programs cost without insurance?

Jennifer Velazquez | Oct 18, 2020
mariah hicks | Oct 18, 2021

They offer financial assistance help they did with me

Does this hospital take Medicare and Medicaid how far is this hospital from downtown Dallas (Greyhound station)

Freddie Nunez | Oct 18, 2020
Atari Jeffery-johnson | Oct 18, 2020

The address Is 800 Kirkwood dr, desoto, tx 75115 and I think they take either

If the patient dont have any where to go..when they relleased..will they find that person a boarding home or a safe place? Not just put in cab and droped off anywhere?

Melody Thompson | Oct 19, 2019
RUBIN BAKER | Oct 19, 2019

Yes they will help with that.

Can only family visit?

Jordan Herring | Oct 19, 2018
evelyn Castro | Oct 19, 2018

You can only visit or call if your on the list

My dAughter was getting her meds at Tropical Breeze in Edinburgh for free.Where can we get them here in Dallas?

Kim Courtney | Oct 19, 2018
SABRINA WILLIAMS | Oct 19, 2018

Metro Care...google for closet location

When can new person have visits

Delores Warren | Oct 19, 2017
Artura Harper | Oct 19, 2017

I'm not sure about Adults but Adolescents have visitation M,W,F, and Sun 7-8PM .

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places