Address: 9120 King Arthur Dr, Dallas, TX 75247, USA
Phone: +12145003618
Sunday: Closed
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: 9AM–12PM
Diana Perez
I wanted to give this place a better rating like the rest of the reviews. The reason I went to their business was because of the great reviews. Unfortunately, my issues started in 08/2021. The service was great, friendly, on time as I expected. I got my vehicle back on 09/04/2021. At first, it was great and then I went on the Hwy. The gears were going all over the place. The speed did not want to go over 18 mph. We were stuck miles away from home going 1 mph trying to reach a family members home late at night. They provided another courtesy tow truck the next day. I've been going back to them for a year now with similar issues. Delay in gear. When you put it in Drive it takes a while before it actually goes. At one point, I had to start driving with both feet so I can accelerate while pressing the break so the car could go. This only happen when I stop and go. When we were going in reverse, same issue with using both feet to press the brake and accelerate. We had to stop driving the car. I asked for a refund but Luis says they never refund. Last time I brought it back was in June 2022. Luis said there was nothing wrong with the transmission and it must be the engine. I took the vehicle to get it check by Friendly Chevrolet. The Transmission Coolant lines needed replacing and the transmission fluid was low. (Don't know how TX transmission didn't catch that). I was willing to get any and everything check to fix my car if it was other than the transmission. Friendly Chevrolet said I need a Transmission rebuild. Crazy how we are back to square one. Brought the vehicle back so they can rebuild it once again. Guess....what. Same issue. Not as bad as before but it will be a matter of time before I have to drive with both feet and the transmission gives out. I do not recommend this place. The warranty sounded great but I will never get my money and time back. They've been friendly this whole time but friendliness doesn't get my issue resolved. Honestly, I just want a refund so I can take somewhere else. Update 9/21/2022 Stranded again. Provided picture this time. Will keep ya posted and see if they make it right.
Pam Hill
I appreciate the great customer service I received here. They are very professional and prompt with their service request. I also appreciate the fact that they honor their warranty.
Esvin Salguero
I just had my car repaired here. We were having problems with our GMC Acadia. they were fast. Luis is very honest and friendly. We are very happy with your service and will definitely come back for any future issues. Great job!
Hunter Haynes
Had my GMC towed to this shop on a Monday after noon for a bad throw out bearing and Got it back by Friday. Good, quick service and good pricing. I forgot the guys name that I spoke with at the front desk but he was very respectful, they seem like a great shop.
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2011 f150 still doing great! It's still going...
I heard they been working on transmissions for about 20 years and they been at their own shop for about 3 years.. they have fix 3 of my trucks
I don't know what's affordable to you but these guys work is excellent and they stand by that with a life time warranty on their work.
You would have to contact the Transmission shop and ask someone.
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