Great Clips

Category: Hair salon in Grand Rapids, Michigan

Address: 355 Wilson Ave NW Ste 300, Grand Rapids, MI 49534, USA

Phone: +16167917850

Opening hours

Sunday: 10AM–5PM

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

James S

Sep 17, 2022

Heather does a great job managing this store and is very good with customers. I never request a certain hairstylist based strictly on the overall performance from the entire team here. I would highly recommend this place

Joshua Hall

Sep 12, 2022

The lady cutting my hair today in is the absolute worst haircut lady I’ve had yet. She doesn’t know what a fade is and also doesn’t know how to edge a hairline. Smh

Erik Crooymans

Aug 7, 2022

Manager is super rude to customers that sit and wait with no online check in... made me sit through 4 people and would not help me as a customer... worst place ever Heather Butcher could care less about the customers walking in! Terrible experience I will never come to great clips again... calling better business bureau.... still worst place

Nancy Write

Jul 16, 2022

Horrible hair cut ever. Coworkers were super rude. Need to go back to take another class before cutting hair

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Questions & Answers

When should I arrive at the salon?

Great Clips | Jul 20, 2022
Great Clips | Jul 20, 2022

After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.

How can I get coupons?

Great Clips | Jul 20, 2022
Great Clips | Jul 20, 2022

The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.

Where do I find a salon’s location and hours?

Great Clips | Jul 20, 2022
Great Clips | Jul 20, 2022

Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.

Where can I learn about working at a Great Clips salon?

Great Clips | Oct 18, 2020
Great Clips | Oct 18, 2020

Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.

Can I make an appointment?

Great Clips | Oct 18, 2020
Great Clips | Oct 18, 2020

Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.

Does Great Clips offer perms?

Great Clips | Oct 18, 2020
Great Clips | Oct 18, 2020

Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.

Does Great Clips color hair?

Great Clips | Oct 18, 2020
Great Clips | Oct 18, 2020

That's something we do not do.

How much does a haircut cost at Great Clips?

Great Clips | Oct 18, 2020
Great Clips | Oct 18, 2020

Our salons are independently owned and the local salon owner determines prices. For pricing information, please call the salon or walk in anytime.

Do Great Clips salons sell haircare products?

Great Clips | Oct 18, 2020
Great Clips | Oct 18, 2020

Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.

If I checked in online, do I need to do anything when I arrive at the salon?

Great Clips | Oct 18, 2020
Great Clips | Oct 18, 2020

Be sure to let the stylists know when you arrive at the salon so they know you’re there and can finish your check in.

Can I request a stylist using Online Check-In?

Great Clips | Oct 18, 2020
Great Clips | Oct 18, 2020

No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.

Can I use Online Check-In for all types of services?

Great Clips | Oct 18, 2020
Great Clips | Oct 18, 2020

You can use Online Check-In for all services except perms and formal updos. Please note that not all salons offer perms. And, most salons require an appointment for these services, so please call the salon to inquire.

When is Online Check-In available?

Great Clips | Oct 18, 2020
Great Clips | Oct 18, 2020

Customers can check in online during the hours the salon is open. Online Check-In will not be available during the first five minutes a salon is scheduled to be open. This gives customers who are physically in the salon when it opens a chance to be checked in and have their names added to the wait list. We accept online check-in up until 30 minutes before closing time. You can still get a haircut at closing time, you just can't check in on the app.

How does Online Check-In save me time?

Great Clips | Oct 18, 2020
Great Clips | Oct 18, 2020

When you're on the wait list, chances are you'll be next or almost next in line when you arrive. Please note that if you request a specific stylist upon arriving at the salon, your wait time may be longer.

What can I do with the Great Clips app?

Great Clips | Oct 18, 2020
Great Clips | Oct 18, 2020

So many great things! Check in online to save time waiting in the salon. Add favorite salons to make checking in online even easier. Set Haircut Reminders to help keep your look fresh. Be in the know when you opt in for email communications and push notifications.

What is Online Check-In?

Great Clips | Oct 18, 2020
Great Clips | Oct 18, 2020

Online Check-In lets you add your name to the wait list before you arrive at your local Great Clips salon. It’s not an appointment, but it does let you add your name to the list before arriving at the salon to help save you time.

What haircare services does Great Clips provide?

Great Clips | Oct 18, 2020
Great Clips | Oct 18, 2020

All Great Clips salons offer haircuts for the entire family. Additional services include shampoo, blow dry, or styling such as an updo or French braids. We also offer perms at select salons. Please contact your salon to check the services offered.

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