TDECU Texas City

Category: Credit union in Texas City, Texas

Address: 6151 Gulf Fwy #45, Texas City, TX 77591, USA

Phone: +18008391154

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–6PM

Friday: 8:30AM–6PM

Saturday: 8:30AM–12:30PM

Reviews

Jinx Buckner

Jul 22, 2022

7-22-2022 I've sat here at TC location Drive through for over 25 min just trying to make a payment . The teller is by herself..on Friday 430 pm. Says people on vacation or they are short handed.But not first time this has happened if they don't have enough people to take care of customers I believe it's really a manager problem not an employee problem....Teller very nice person....

Sumit Basak

May 15, 2022

Nice customer service

Brandy C

May 4, 2022

While on the phone with the loan officer she denied my loan and membership because she heard the voice of a black woman. Pathetic to have someone working for you who is racist.

ceava laster

Feb 10, 2022

Roben Jones is highly recommended and TDECU has been very helpful for both my personal and commercial banking.

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Questions & Answers

How do I notify TDECU of my upcoming travel plans so that my debit and/or credit card will be available while I travel?

TDECU Texas City | Oct 18, 2021
TDECU Texas City | Oct 18, 2021

For credit cards, please log in to Digital Banking and use the travel notifications option under Manage Cards. For debit cards, notify TDECU at least two business days before your departure by sending Member Care a secure message in Digital Banking, or calling the number on the back of your card and providing the dates of your travel and the destination.

Why is there a hold on my check or deposit?

TDECU Texas City | Oct 18, 2021
TDECU Texas City | Oct 18, 2021

A hold means that although a check amount was credited to your account, it's not yet available for your use. TDECU’s general policy is to make deposited funds available on the first business day after we receive a deposit. In some cases, however, we may place a hold on funds deposited by our Members.

How can I update my address, name or phone number?

TDECU Texas City | Oct 18, 2021
TDECU Texas City | Oct 18, 2021

Update your address or contact information one of two ways: (1) Submit your new address and contact information using the My Profile form in digital banking here: https://secure.tdecu.org/TDECUOnline/uux.aspx#/login/ or (2) call TDECU at (800) 839-1154 to request an address or contact information change.

Is the lobby open on Saturday’s?

Norma Barrera | Oct 18, 2020
TDECU Texas City | Oct 18, 2020

Hello, this location's lobby is open from 9am - 1pm on Saturdays. You can find all the hours and services for this location here. https://local.tdecu.org/tx/texas-city/6151-gulf-fwy--ih-45-.html

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Why the employees in this branch give rude horrible service????????????????????????

Adelle Stroman | Oct 19, 2018
TDECU Texas City | Oct 18, 2020

Hi Adelle, we're sorry you have had a negative experience at this Member Center. You can send us feedback here: https://www.tdecu.org/contact-us/

Did Texas city location close @ 25th

Rhonda Kelley | Oct 19, 2018
TDECU Texas City | Oct 19, 2019

Yes, the Texas City Member Center relocated in 2017. You can find out more information about this Member Center here: https://local.tdecu.org/tx/texas-city/6151-gulf-fwy--ih-45-.html

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What is the phone number

doris dudley | Oct 19, 2017
TDECU Texas City | Oct 18, 2020

You find all our contact information here: https://www.tdecu.org/contact-us/

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