Address: 3639 Westheimer Rd, Houston, TX 77027, USA
Phone: +17136278602
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Korita King
First off I want to say that the young lady on her phone never greeted me to see what I needed while the other lady was helping a customer, where is the team work. I was ubering so if I was a customer I would have walked out. It was about 10pm. She was on her phone via facetime while handling food and materials. Sitting her phone on the fryers while dropping something to be fried not washing her hands. How sanitary is that. The restaurant didnt smell good at all, trash everywhere, liquid on the floor. The guy that worked drive thru was nice and he was rotating back and forth while this young lady continued to be on the phone. I had to wait 10 minutes for my delivery order. I told my customer at drop off if you get sick this is why and showed proof of why. If it was up to me I wouldn't have finished the delivery but the customer already paid uber and I already accepted the order. Didnt want to mess my percentage up. I will be contacting the GM about this matter. Unacceptable!!!
Jeremy R.
Great food and service. Fast too. Hidden gem in River oaks
Mike M
Slow service. Cold sandwich. Locked doors and several people trapped inside when they went DT only.
Daniel D
Hope the manager can see it. I know you don’t need highly skilled employees, but you should at least make sure the people you hired can move their limbs at a normal speed to decrease the waiting time( THEY WERE SLOW! mentally and physically.)and meet the minimum IQ requirement to take the right order I’m sure you will make way more money with normal workers.
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I only visit the drive thru
I personally love Whataburger but you have some of them that mess it up for the business... I always notify the manager when I walk into one that is dirty or I am getting bad service. I then contact the franchise and sometimes do an online review for most locations depending upon how bad it is. Usually before I leave the store they are offering my money back and apologizing. There's a Whataburger just had to say something because every time I went there was food on the tabl with no where to sit. They ended revamping almost the whole staff except this one lady who was always friendly... I hope they made her the manager.
Whataburger may partner with food delivery services like GrubHub, Door Dash or Uber Eats. Download the app and select Whataburger to see delivery fees.
Sunday - Thursday the dining room (inside) is open from 5am - 12am. Friday & Saturday it's open from 5am - to 3am. The drive through is open 24 hours a day.
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